Charitable Giving Support Associate

RSC Virtual Staffing
  • Virginia Beach, Virginia
    7 days ago

    Job Description


    Please peruse before applying

    Remote Nonprofit Campaign Support | Inbound Calling | Independent Contractor

    A thoughtful conversation can make a donor feel appreciated, informed, and confident about their contribution.

    RSC Virtual Staffing welcomes Tampa Bay professionals interested in supporting nonprofit fundraising campaigns through remote donor-relations opportunities.

    Qualified independent contractors may assist people who call in response to charitable appeals, helping them complete donation-related requests while maintaining a respectful and professional experience.

    What Makes Donor Relations Different?

    The focus is not on making unsolicited fundraising calls. Instead, contractors support incoming callers who have already taken the initiative to contact a campaign.

    Donor-relations work requires courtesy, patience, careful listening, and accurate documentation.

    Potential Service Activities


    • Welcome callers responding to nonprofit fundraising campaigns
    • Identify whether a caller wishes to donate, pledge, or request assistance
    • Explain approved contribution procedures
    • Capture donor contact details accurately
    • Assist with completing authorized donation transactions
    • Confirm information before submitting requests
    • Answer routine questions using campaign-provided resources
    • Document caller concerns requiring additional assistance
    • Follow applicable privacy and quality requirements




    Requirements

    Basic Qualifications

    To be considered, applicants must have:

    • High school diploma or GED
    • Six months or more of remote customer-service experience OR at least one year of onsite customer-service experience
    • Clear verbal communication
    • Strong active-listening skills
    • Accurate data-entry skills
    • Basic computer proficiency
    • Ability to work across multiple systems while communicating
    • Dependable and professional work habits
    • Quiet, dedicated workspace at home

    Technical Requirements

    Contractors must have the appropriate equipment before beginning service:

    • Windows 11 computer
    • Minimum 8GB RAM; 16GB recommended
    • USB noise-canceling headset
    • Wired high-speed internet
    • Direct Ethernet connection
    • Quiet and distraction-free workspace

    Dual monitors are recommended.

    MacBooks, Chromebooks, tablets, and Wi-Fi-only connections cannot be used for this opportunity.

    There is no need to purchase equipment just to submit an application. Confirm eligibility and technical requirements before making equipment purchases.



    Benefits

    Compensation and Scheduling

    Contract rates generally range from $13–$15 per hour.

    Earnings may depend on the specific campaign and individual performance. Campaigns may provide servicing intervals during daytime, evening, and nighttime hours.

    Independent contractors select from available servicing intervals. Continued access to campaigns is dependent upon factors including reliability, attendance, quality, and performance.

    Important Contractor Information

    • 1099 independent-contractor opportunity
    • This is not a traditional employee position
    • Required certification must be completed before servicing
    • Servicing hours are not guaranteed
    • Campaign availability may change
    • Contractors manage their own schedules and accept commitments
    • Eligibility may depend on experience, location, equipment, background requirements, and certification results

    If professional communication, accuracy, and working independently are strengths you already have, submit your application today.



    Numbers & Facts

    LocationVirginia Beach, Virginia
    Websitewww.rscvirtualstaffing.com

    Skills

    • Broadbandunmatched
    • Campaignsunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Donor Relationsunmatched
    • Equipment Maintenance/Repairunmatched
    • Ethernetunmatched
    • Fundingunmatched
    • Fundraisingunmatched
    • Fundraising Campaignunmatched
    • Microsoft Windows Operating Systemunmatched
    • Nonprofitunmatched
    • Presentation/Verbal Skillsunmatched
    • Purchasing/Procurementunmatched
    • Schedule Developmentunmatched
    • USBunmatched

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