Covenant House Georgia is seeking a Chief of Staff
Great things are happening, and we're looking for GREAT people to be part of the journey!
Overview:
Covenant House Georgia builds a bridge to hope for young people facing homelessness and survivors of trafficking through unconditional love, absolute respect, and relentless support. Our doors are open 24/7 and our high-quality programs are designed to empower young people to rise and overcome adversity, today and in the future. At Covenant House Georgia, we provide unconditional love and comprehensive support so that our youth can and will realize their fullest potential.
About the Role
The Chief of Staff is a senior executive leader who serves as a strategic partner and trusted advisor to the Chief Executive Officer, helping drive organizational effectiveness, strategic execution, operational excellence, and transformational growth at Covenant House Georgia.
As a member of the Executive Leadership Team, the Chief of Staff works across the organization to translate the CEO's vision and organizational strategic priorities into coordinated action, measurable outcomes, and sustainable impact.
The Chief of Staff provides leadership for executive operations, organizational planning, cross-functional initiatives, and administrative functions. The position directly supervises the Director of Operations and Front Desk Receptionist, ensuring that organizational infrastructure, administrative systems, and operational practices support the mission and long-term strategic direction of Covenant House Georgia.
The ideal candidate combines strategic thinking with exceptional execution, strong leadership capabilities, executive presence, and a deep commitment to creating transformative opportunities for young people experiencing homelessness.
Essential Duties and Responsibilities
Strategic Leadership and Execution
- Partner with the CEO to develop, advance, and implement the organization's strategic priorities and transformational goals.
- Lead the coordination and execution of enterprise-wide strategic initiatives.
- Develop systems to monitor organizational priorities, performance indicators, milestones, and accountability.
- Facilitate alignment across executive leadership functions, including programs, finance, development, people and culture, and operations.
- Identify organizational challenges, emerging opportunities, and opportunities for innovation.
- Lead special projects and strategic initiatives as assigned by the CEO.
Executive Leadership and Organizational Effectiveness
- Serve as a trusted advisor and strategic thought partner to the CEO.
- Participate actively in executive leadership decisions, strategic planning, and organizational problem-solving.
- Lead the development and coordination of executive leadership meeting agendas, strategic discussions, and accountability processes.
- Strengthen communication, collaboration, and decision-making across organizational departments.
- Support organizational change management and continuous improvement initiatives.
- Represent the CEO in selected meetings and organizational initiatives as delegated.
Operational Leadership and Supervision
- Provide direct supervision, coaching, performance management, and professional development for the Director of Operations and Front Desk Receptionist.
- Oversee the effectiveness of organizational operations, administrative functions, facilities coordination, and related infrastructure through the Director of Operations.
- Ensure operational systems, processes, policies, and practices support organizational efficiency, safety, and mission delivery.
- Partner with operational leadership to identify and address infrastructure needs, organizational risks, and opportunities for improvement.
- Establish clear operational expectations, performance indicators, and accountability systems.
- Support the development of operational budgets and resource priorities in collaboration with the Director of Operations and finance leadership.
- Promote a culture of exceptional internal service, professionalism, and responsiveness across administrative and operational functions.
Board Governance and Executive Relations
- Serve as a primary staff liaison for coordinating communication and engagement between the CEO, Board of Directors, and executive leadership.
- Oversee the development of board and committee meeting agendas, materials, reports, and presentations.
- Coordinate the annual board governance calendar and related executive deliverables.
- Monitor follow-up on board decisions, strategic commitments, and action items.
- Support the CEO and board leadership in preparing for strategic planning, governance discussions, and board engagement opportunities.
- Ensure timely, professional, and accurate executive and board communications.
Organizational Growth and Strategic Initiatives
- Coordinate major organizational initiatives designed to strengthen and expand Covenant House Georgia's impact.
- Lead cross-functional planning and implementation efforts for CEO-sponsored initiatives.
- Support feasibility assessments, organizational readiness evaluations, and implementation planning for growth opportunities.
- Collaborate with executive leaders to align staffing, infrastructure, resources, and operational capacity with strategic priorities.
- Establish systems for monitoring project outcomes, identifying obstacles, and maintaining momentum.
- Support organizational transformation through disciplined planning, communication, and execution.
Executive Communications and External Engagement
- Support the CEO in developing strategic presentations, organizational messaging, and executive communications.
- Prepare briefing materials, research, and strategic recommendations for high-priority meetings and engagements.
- Coordinate executive-level follow-up with key community stakeholders, corporate partners, and organizational partners.
- Represent Covenant House Georgia in selected external meetings and community engagements.
- Collaborate with the development and communications teams to ensure executive engagement aligns with organizational priorities.
Organizational Culture and Mission Alignment
- Model Covenant House Georgia's values of unconditional love, absolute respect, and relentless support.
- Champion a trauma-informed, youth-centered approach to organizational leadership and decision-making.
- Help establish meaningful opportunities for staff and youth feedback to inform strategic planning and organizational improvement.
- Foster a culture of collaboration, innovation, transparency, accountability, and continuous learning.
- Support leadership practices that promote staff engagement, professional growth, and organizational excellence.
Required Qualifications
- Bachelor's degree in business administration, nonprofit management, public administration, organizational leadership, or related field.
- Minimum of 8 years of progressively responsible leadership experience, including demonstrated success in strategic planning, organizational operations, and executive-level initiatives.
- Experience supervising and developing professional staff and managing organizational functions.
- Demonstrated ability to lead complex, cross-functional projects and drive measurable results.
- Experience supporting a CEO and working with a nonprofit Board of Directors.
- Exceptional communication, analytical, organizational, and problem-solving skills.
- Strong executive presence and demonstrated ability to build trust with board members, senior leaders, staff, and external stakeholders.
- Experience developing organizational accountability systems, performance measures, and operational improvements.
- Exceptional discretion, judgment, integrity, and ability to manage confidential information.
- Commitment to Covenant House Georgia's mission and values.
Preferred Qualifications
- Advanced degree in business, nonprofit leadership, public administration, or related discipline.
- Experience in a senior leadership role within a nonprofit or mission-driven organization.
- Demonstrated success leading organizational change, strategic initiatives, or operational transformation.
- Familiarity with human services, housing, youth development, or related fields.
Leadership Expectations
- The Chief of Staff is expected to be a proactive, solutions-oriented leader who can operate independently, exercise sound judgment, build strong relationships, and effectively move complex initiatives forward.
- This individual must be equally comfortable contributing to high-level strategic discussions, leading organizational initiatives, managing professional staff, and ensuring that critical priorities are executed with excellence.
- Above all, the Chief of Staff must be deeply committed to the mission of Covenant House Georgia and inspired by the opportunity to help build a stronger, more innovative, and more impactful organization.
Our Community:
At Covenant House Georgia, our mission is bigger than any one of us—and it takes all of us to make it happen! We believe that when people with diverse backgrounds, perspectives, talents, and experiences come together, we create a stronger, more innovative, and more impactful team for the young people we serve.
We are committed to creating a workplace where every team member feels valued, respected, heard, and supported. We embrace open dialogue, courageous self-reflection, and a willingness to challenge outdated assumptions and biases so we can continue to learn, grow, and serve with purpose. Here, your voice matters, your contributions count, and your growth is part of our mission.
Ready to turn your passion into purpose? If you are energetic, compassionate, collaborative, and ready to make a meaningful impact, we would love to meet you! Join a team that leads with heart, celebrates individuality, and works every day to help end youth homelessness through absolute respect and unconditional love.
Our Commitment to Equal Opportunity
Covenant House Georgia is an Equal Opportunity Employer committed to providing a workplace free from discrimination and harassment. All employment decisions are based on organizational needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability, or any other status protected by applicable law.
We do not tolerate discrimination or harassment and welcome all qualified applicants who share our commitment to creating a safe, supportive, and inclusive environment for our employees and the young people we serve.
Come grow with us. Come make a difference. Come be part of something BIG!