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Chief Operating Officer

Ameriprise
  • Greenwich, Connecticut
    2 days ago

    Job Description

    At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

    This position is with an Ameriprise Financial Franchise owner.

    Job Description

    About Us

    The Executive Wealth Group is one of Ameriprise Financials’ fastest-growing private wealth management practices, serving high-net-worth individuals, business owners, corporate executives, and multi-generational families.

    Our vision is to build one of the premier independent wealth management firms in the Northeast through exceptional client service, strategic acquisitions, operational excellence, and the development of an elite advisory team.

    We’re looking for an entrepreneurial Chief Operating Officer who can help transform an already successful practice into a scalable enterprise.

     

    Position Overview

    The COO will serve as the firm’s operational leader and strategic partner to the Managing Partners.  This individual will be responsible for designing systems, building infrastructure, leading people, improving efficiency, integrating tax practice / experienced advisor acquisitions, and ensuring the business can scale without sacrificing client experience.

    This is a leadership role for someone who enjoys building organizations—not simply maintaining them.

     

    What Success Looks Like

    Within 3–5 years this individual will have helped transform the firm from a founder-dependent practice into a professionally managed wealth management enterprise capable of supporting multiple advisors, acquisitions, and sustained long-term growth.

    Key Responsibilities

    Strategic Leadership

    • Partner with ownership to execute the firm’s long-term strategic plan

    • Translate vision into measurable initiatives

    • Establish annual and quarterly business objectives

    • Develop KPIs and accountability across the organization

    • Lead strategic planning meetings

    Operations

    • Design scalable operational processes

    • Improve workflows across every department

    • Build operational dashboards

    • Standardize client service processes

    • Increase efficiency through technology and automation

    • Document Standard Operating Procedures (SOPs)

    Team Leadership

    • Recruit, hire, and onboard team members

    • Develop organizational structure

    • Create career paths

    • Manage performance reviews

    • Build leadership bench strength

    • Foster a culture of accountability and excellence

    Practice Acquisitions

    One of the firm’s key growth initiatives is acquiring established advisory practices.

    The COO will:

    • Coordinate acquisition due diligence

    • Lead operational integration

    • Standardize client onboarding

    • Manage technology conversions

    • Retain staff and clients through transition

    • Create repeatable acquisition playbooks

    Financial Management

    • Oversee budgeting

    • Forecast expenses

    • Monitor profitability

    • Improve operational margins

    • Manage vendor relationships

    • Evaluate technology investments

    Client Experience

    • Ensure every client receives a consistent, high-touch experience

    • Develop scalable service models

    • Improve response times

    • Track service metrics

    • Enhance client satisfaction

    Technology

    • Evaluate and implement CRM improvements

    • Optimize Ameriprise technology

    • Introduce AI where appropriate

    • Improve cybersecurity practices

    • Lead digital transformation initiatives

    Compliance

    • Coordinate operational compliance

    • Maintain documentation

    • Support audits

    • Work closely with Ameriprise home office

    Ideal Candidate

    We’re seeking a builder.

    Someone who enjoys creating systems, leading people, solving complex operational challenges, and helping businesses scale.

    The ideal candidate has experience leading professional service organizations where client relationships are paramount.

    Preferred Qualifications

    • Bachelor’s degree required; MBA preferred

    • 10+ years of leadership experience

    • Experience scaling a business from approximately $500 million to $2+ billion in assets preferred

    • Experience within wealth management, financial services, RIAs, family offices, banking, or professional services

    • Strong financial acumen

    • Exceptional leadership skills

    • Excellent project management abilities

    • Process improvement mindset

    • Technology-forward

    • Experience integrating acquisitions is highly desirable

    Personal Characteristics

    • High integrity

    • Entrepreneurial

    • Strategic thinker

    • Calm under pressure

    • Excellent communicator

    • Extremely organized

    • Data-driven

    • Humble

    • Bias toward action

    • Obsessed with client experience

    Compensation

    Competitive base salary plus performance bonus, long-term incentive opportunities, retirement benefits, and significant opportunity for career growth as the firm expands.

    Why Join The Executive Wealth Group?

    This is a rare opportunity to help build—not simply manage—a premier wealth management enterprise.

    You won’t inherit an existing corporate structure. You’ll help create it.

    Working directly alongside the firm’s founders, you’ll have meaningful influence over strategy, operations, culture, acquisitions, technology, and long-term growth.

    If you’re energized by building organizations, developing exceptional teams, and creating lasting impact, we’d love to meet you.

    The Executive Wealth Group

    A Private Wealth Advisory practice of Ameriprise Financial Services, LLC  

    Circle of Success: 2021, ’22, ’23, ’24, ‘25

    Client Experience Award: 2020, ’21, ’22, ’23, ’24, ‘25

    Full-Time/Part-Time

    Full time

    Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

    We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

    Numbers & Facts

    LocationGreenwich, Connecticut
    IndustryFinancial Services
    Company Size10,000 employees or more
    Year Founded1894
    Websitehttps://www.ameriprise.com/careers

    About Company

    About Ameriprise Financial

    Ameriprise Financial combines a team-based atmosphere with an entrepreneurial spirit. We are an organization that emphasizes learning and growth, rewards you for your achievements and fosters a healthy work/life balance.

    From our Minneapolis headquarters throughout our offices nationwide, you'll find we live our values every day — client focused, integrity always, excellence in all we do and respect for individuals and communities. We embrace diversity in our ideas, management, employee groups and clients.

    Our Investment in You

    We provide employees and branch advisors with competitive compensation and rewards. Our comprehensive benefits support your health and help you balance your career and personal life. Ameriprise invests in you through compensation, retirement savings, health benefits, wellness programs, work/life balance programs, veteran benefits, etc.

    Your Career at Ameriprise

    When you join our corporate team, you receive competitive compensation and incentives, opportunities to share in the company's success plus comprehensive benefits. Our employees also enjoy business resource networks, transportation assistance, community service opportunities, and an on-site cafeteria.

    Search Open Positions and Apply

    Learn More About Joining Ameriprise

    Thrive in a Respectful, Supportive Environment

    We have a diverse, values-based culture that embraces individual differences and encourages you to perform at your peak. We recognize your achievements and understand that work is one of the many important aspects in your life. While maintaining respect for that life balance, we help you advance your career and reach your goals.

    Learn More About Diversity and Inclusion at Ameriprise

    Build a Career that Matters to You

    At Ameriprise Financial, we believe that learning is a lifelong endeavor. No matter where you are in your career path, we encourage all employees to take advantage of our professional development programs, offered in a variety of ways. Learn on your own, collaborate with a peer or work with an experienced colleague. Whatever your learning style, Ameriprise gives you the opportunity to reach your potential.

    Being an Ameriprise Advisor

    Join a strong, ethical company that offers you what you need to build a rewarding career as a financial advisor: Culture & Commitment, Dedication & Support, and Opportunity & Rewards. Ameriprise is committed to helping you achieve the vision you have for your practice. With training in financial planning and the backing of a strong, stable FORTUNE 500® company, you’ll discover unparalleled culture, support, and opportunities to build a successful practice. That’s the Ameriprise Difference.

    Learn More About Ameriprise Advisor Support

    Opportunities for Students

    Join an inclusive team to gain career-building skills and network in a supportive, high-energy, team-based atmosphere. Learn through real-world work and collaboration with leaders on projects that produce results through our Internship Program or gain valuable professional experience and build leadership skills through our full-time Leadership Development Program. You’ll also engage in team-building/social events, volunteer activities, executive leadership seminars, and networking opportunities.

    Search Open Opportunities

     

    Skills

    • Acquisition Strategyunmatched
    • Automationunmatched
    • Banking Servicesunmatched
    • Budget Managementunmatched
    • Channel Strategiesunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Retention/Renewalunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Due Diligenceunmatched
    • Employee Retentionunmatched
    • Entrepreneurshipunmatched
    • Financial Managementunmatched
    • Financial Servicesunmatched
    • High Net Worthunmatched
    • Internet Securityunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Onboardingunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Operations Processesunmatched
    • Organizational Development/Managementunmatched
    • Organizational Skillsunmatched
    • Performance Managementunmatched
    • Performance Metricsunmatched
    • Performance Reviewsunmatched
    • Plan Meetingsunmatched
    • Private Wealth Managementunmatched
    • Process Improvementunmatched
    • Professional Servicesunmatched
    • Project/Program Managementunmatched
    • Registered Investment Advisor (RIA)unmatched
    • Reporting Dashboardsunmatched
    • Scalable System Developmentunmatched
    • Strategic Planningunmatched
    • Supplier Relationship Management (SRM)unmatched
    • Tax Accountingunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Vendor/Supplier Relationsunmatched
    • Wealth Managementunmatched

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