Chocolate Concierge, Retail

Chocolate Concierge, Retail Boutiques Vosges Haut-Chocolat – Chicago, IL

• Treat the guest as the most important priority at all times
• Enthusiastically greet the guest, make eye contact and smile
• Collect payment from the guest
• Follow company cash handling policy and procedures
• Thank the guest and invite them to return again
• Communicate guest feedback to management
• Educate guests on products offered and the Vosges story
• Resolve guest concerns with respect and a sense of urgency
• Understand in-store marketing promotions
• Execute new product rollouts, including selling to guests, and product execution
• Maintain and promote a clean and safe working environment
• Complete boutique opening and closing procedures

• Previous experience in a specialty retail setting
• Friendly and guest service oriented
• Ability to communicate effectively
• Neat and clean hygiene
• Able to work in a fast-paced environment with a sense of urgency
• Team player
• Interest in chocolate and foodie culture

• Ability to stand/walk 6 hours
• Must be able to lift to 20 pounds occasionally
• Required to frequently reach, bend, stoop, and carry
• Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• Must wear a face mask for entire shift.

• $18 per hour 
• Product discounts
• All the delicious, luxury chocolate you can handle!
• Excellent benefits options for full time employees:
  • Medical, Dental, Vision
  • Company paid Basic Life insurance and Disability
  • Company paid EAP