Claims Billing Administrative Assistant

Claims Billing Administrative Assistant

RESPONSIBILITIES:

• Contacts patients with outstanding balances in attempt to collect via phone and mail daily.
• Writes clear, concise appeals for unpaid claims when necessary.
• Ensures payments are made according to fee schedule when applicable and posted to patient accounts properly.
• Manually enters patient demographic and insurance information into software systems.
• Assigns financial responsibility to patient with delinquent accounts daily.
• Files and discharge Medical Liens monthly.
• Follows and abides by state guidelines for lien filing.
• Ensures all Liens are being tracked within a timely manner and documented in a master file.
• Provides a copy of Liens to patient(s) via mail.
• Communicates with management of all outstanding balances, lines filed, and liens discharged monthly.
• Performs other tasks as assigned by the Billing Manager.

QUALIFICATIONS:

• High school graduate.
• Demonstrated ability to type 45 WPM.
• Detail oriented and organized, Excellent customer service skills, excellent verbal, and written skills.
• Experience filing and discharging liens.
• Ability to follow oral and written instructions.
• Ability to prioritize and complete tasks in a timely manner.
• Ability to be cross trained in other areas of the business office.
• Experience using computers including email, word processing, and internet.
• Expert with Excel
• Knowledge of State Lien Laws a plus
• Bilingual speaking and writing a plus

Job Type: Full-time

Benefits: 401(k), $0 Premium- Medical, Vision, and Dental, Critical, and Accident.

Training: 30 days In-House, then remote.

Schedule: Monday to Friday