Clerical Assistant

Job Title: Clerical Assistant

Monthly Pay: $3,484 - $5,204 USD per month

Summary:

A clerical request arrives by email, gets checked for missing details, is completed using clear instructions, and closes with a concise update. As a Clerical Assistant, you provide desk-based administrative help that keeps routine requests moving and reduces avoidable errors. You work within the administrative support team under an administrative team lead, collaborating with colleagues and internal requesters on correspondence, meeting preparation, and task updates. This is a fully remote role offering work from home in Utah, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review new requests in shared queues or a business email platform such as Microsoft Exchange, identifying the clerical action and intended recipient.
• Check supplied names, dates, instructions, and reference information against the request, asking the requester to clarify missing details before making changes.
• Enter request details and progress notes using a productivity suite such as Microsoft 365, keeping task status current for the administrative team.
• Type supplied text and format routine correspondence with a word processor such as Google Docs, preserving the original meaning and following approved templates.
• Transcribe short internal audio notes into readable text, flag unclear wording for the requester, and check the typed version against the source.
• Prepare routine mail merge messages from approved templates and recipient lists, checking names and fields before sending them for review or distribution.
• Share requested meeting materials through a cloud storage platform such as Dropbox, checking that intended colleagues can open the correct working copy.
• Prepare meeting links and attendee instructions using a team collaboration platform such as Zoom, and pass scheduling questions to the meeting organizer.
• Follow up on unanswered questions and approaching due times; escalate conflicting instructions or blocked tasks to the administrative team lead with clear context.
• Confirm completion with the requester and close the task; quality is judged by accuracy, turnaround, complete notes, and dependable follow-up.

Qualifications:

• High school diploma or equivalent.
• No experience required; related clerical or administrative experience preferred, including familiarity with routine office requests.
• Basic knowledge of word processing, transcription, and mail merge steps, with willingness to learn approved methods.
• Comfort navigating productivity software, shared files, email, and online meetings while following written instructions for each task.
• Ability to compare typed information with source material, identify differences, and ask questions rather than guess.
• Clear written and verbal communication for acknowledging requests, explaining missing information, and providing concise progress updates.
• Ability to handle internal correspondence discreetly and share task details only with the colleagues who need them.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home, with routine clerical tasks completed entirely through online systems.
• Structured onboarding and training on the example email, productivity, word processing, file sharing, and collaboration systems named above.
• Regular check-ins with the administrative team lead to review priorities, answer questions, and discuss feedback.
• Practical development of clerical accuracy, transcription, correspondence preparation, and request follow-up skills through everyday assignments.
• Health coverage, paid leave, a 401(k), maternity leave, and bonus opportunities.