Clerk Senior, Continuing Education & Professional Development

Miami Dade College

Miami, FL

JOB DETAILS
SKILLS
Administrative Skills, Budget Management, Communication Skills, Computer Software, Concrete, Customer Support/Service, Disciplinary Action, Diversity, Identify Issues, Mail Processing, Microsoft Office, Office Management, Operations Processes, People Management, Prepare Correspondence, Problem Solving Skills, Purchasing/Procurement, Reporting Skills, Research Skills, Service Delivery, Staff Training, Systems Maintenance, University/School Policies, Writing Skills
LOCATION
Miami, FL
POSTED
7 days ago

Job Details

Job FamilySTAFF - Support Non Exempt (SNE)Grade10Salary$19.39 - $24.07DepartmentSchool of Continuing Education & Professional DevelopmentReports ToDepartment Chairperson, CEPDClosing DateSeptember 12, 2026FLSA StatusNon-ExemptFirst Review DateJune 29, 2026

Position Overview

This is advanced and complex clerical work involving administrative responsibility for the department.

What you will be doing

  • Handles the clerical operations of a major department and assists the administrator in performing department functions.
  • Assists with general office operations and maintains filing systems.
  • Supports activities in the admissions or registration operations to assist in the delivery of services.
  • Maintains attendance and payroll records and corresponding filing systems for all employees.
  • Monitors unit budget control purchases including equipment and supply inventories.
  • Prepares and processes correspondence and operational reports and other records.
  • Plans, assigns and leads the work of part-time and student assistants.
  • Conducts research and report generation using web resources.
  • Troubleshoots and assists students with problems or questions as applicable to the assigned area.
  • Assists in training new employees.
  • Interviews part-time employee and student assistant applicants and recommends employment action.
  • Assists with special projects and assists with appointment calendars.
  • Performs other duties as assigned.

What you need to succeed

  • Associate's degree in related field and four (4) years of experience in responsible related clerical work including supervisory experience; or equivalent combination of experience and education.
  • All degrees must be from a regionally accredited institution.
  • Knowledge of the principles of office management, practices, procedures, equipment and operational requirements of the department to which assigned.
  • Knowledge of college policy, procedure, state rules, and statutes.
  • Knowledge of Microsoft Office applications and computer software.
  • Possess excellent communication and customer service skills.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to carry out supervisory responsibilities in accordance with the College's policies and applicable laws, including: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Ability to work with user communities of diverse backgrounds and skill levels.
  • Ability to work a flexible schedule to include required overtime hours during peak registration period, evenings and/or weekends.
  • Ability to work well with students, faculty and staff.

Preferences

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

About the Company

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Miami Dade College