CLERK TYPIST (Pay Grade 14) AFSCME Local 1607

CLERK TYPIST (Pay Grade 14) AFSCME Local 1607

Salary

$33,288.00 - $54,219.00 Annually

Location

New Castle County ROW Offices, 800 N French Street, Wilmington, DE 19801, DE

Job Type

Regular Full-time

Job Number

00284

Department

ROW OFFICES

Opening Date

07/13/2026

Closing Date

7/27/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

IMPORTANT INFORMATION

In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period, and which will be used to fill vacancies during that period, is being established for this classification. Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts.

Candidates may submit online employment applications using the NEOGOV online application system available at https://www.governmentjobs.com/careers/nccde.

EXAMINATION PROCESS: The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list. The eligible list will be used to fill vacancies that occur within the next year. The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s).

New employees are generally hired at the starting salary and may be eligible for merit increases each year upon receipt of a satisfactory performance evaluation, up to the maximum salary.

New Castle County is an Equal Opportunity Employer

JOB DESCRIPTION

DISTINGUISHING FEATURES OF THE CLASS:

An employee in this class performs routine office and clerical work which requires typing and data entry and reporting using a personal computer. Detailed instructions are given for new or difficult assignments and work is reviewed in process or upon completion for accuracy. The work requires limited judgment and as experience is gained, less detailed instructions will be given on routine matters that can be handled through prescribed procedures. A Clerk Typist may proofread the work of others for accuracy but does not exercise direct supervision except on occasion.

EXAMPLES OF WORK: (Illustrative only)

• Prepares letters, memoranda, reports, legal notices, statistical tables, trial calendars, and other related materials;
• Proofreads final products for accuracy;
• Answers telephone, greets visitors, and directs callers and visitors to the proper person or office;
• Files correspondence, memoranda, reports, and other materials alphabetically, numerically, or by other predetermined classification;
• Maintains records as necessary;
• Maintains personnel, leave, and attendance records and prepares time entry reports;
• Operates various types of office machines;
• Sorts, stamps, records, files, and scans contracts and other legal documents;
• Prepares invoices from information furnished;
• Waits on counter, receiving payment or documents, issuing receipts, and answering questions;
• Screens documents for completeness and accuracy;
• Indexes, records, and scans documents and proceedings in accordance with prescribed procedures;
• Prepares legal documents;
• Researches legal records and furnishes information to attorneys and the general public;
• Clips newspaper articles and maintains files for them;
• Maintains files, indexes, and a library of work samples processed on equipment;
• Promotes an ongoing attitude of dedication to excellent public service and ensures

that external and internal customers are provided with the highest quality of service;

• Operates a personal computer, and other related equipment in the course of the work.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of office terminology, procedures, equipment, business mathematics, and standard English;
• Proficient in using personal computers and office equipment with current software applications;
• Strong ability to understand and follow both oral and written instructions;
• Excellent verbal and written communication skills with a professional and courteous approach;
• Proven ability to establish and maintain positive working relationships while collaborating effectively with colleagues, customers, and the public.

MINIMUM QUALIFICATIONS:

• Possession of a high school diploma or GED including or supplemented by courses in computer keyboarding and/or software; or equivalent experience, education or training directly related to the required knowledge, skills and abilities.
• Must pass a county background check.

PREFERRED REQUIREMENT:

• Preference will be given for experience in Microsoft Office applications.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer (up to 8 hours per day).
• Frequent use of hands and fingers to operate a computer keyboard, mouse, and other standard office equipment.
• Ability to view computer monitors and read printed materials for extended periods.
• Ability to communicate effectively in person, over the phone, and via virtual platforms.
• Occasional standing, walking, bending, or reaching within the office environment.
• Ability to lift and carry light items (typically up to 15 pounds), such as files, documents, or office supplies.
• Ability to maintain concentration and focus in a standard office setting.

CONTACT INFORMATION

Anisha Boucher

Office of Human Resources

Anisha.Boucher@newcastlede.gov

Health Insurance: Starts the first of the month following a 60-day waiting period from the date of hire. Charges for coverage vary depending on type and level of coverage chosen. The following plans are currently available through Highmark (Comprehensive 80% Plan; a PPO (Preferred Provider Organization) and an EPO (Exclusive Provider Organization) and Aetna (Open Access HMO.) Deductibles and co-pays may also apply.

Dental Insurance: Starts the first of the month following a 60-day waiting period from date of hire. Currently, there are two PPO options and an HMO option. Charges vary depending on type and level of coverage chosen.

Sick Leave: Accumulates at the rate of one day for each completed month of service, beginning after the first full month of employment.

Vacation: Vests on December 31 of the calendar year preceding the vacation year. Vested vacation is to be used in the 12 months following the vesting date. Employees are entitled to vacation as follows:

• Less than 12 months service -- 1 day for each completed month of service to a maximum of 10 days
• 1 - 4 years of service -- 10 days of vacation
• 5 - 9 years of service -- 15 days of vacation
• 10 - 14 years of service -- 20 days of vacation
• 15 years of service -- 25 days of vacation
• 15+ years of service -- 25+ days of vacation (an additional day for each successive year of service)

Holidays: 13-1/2 paid holidays per year (1/2 day on Christmas Eve).

Life Insurance: Provided by the County in the amount of one and one-half times your salary. Minimum benefit -- $50,000; Maximum benefit -- $200,000.

Pension: Employee contributory amount of three percent of base salary to defined benefit plan. County will make a non-elective contribution of one percent of base salary to defined contribution account. In addition, the County will also make an annual matching contribution of one hundred percent of employees contribution, up to a maximum of two percent to defined contribution account. 10-year vesting.

Deferred Compensation Plan:

Optional employee contributory plan available.

Additional Benefits: Salary increases each year dependent upon appropriate negotiated increase and/or merit increases; Credit Union, Blood Bank, Sick Leave Bank (after two years of service), Fitness Center, and an Employee Assistance Program are all benefits available to employees at no cost.

Supplemental Benefits: Flexible Spending Accounts (medical reimbursement and dependent care), additional life insurance, vision, group accident, group hospital indemnity, group disability, and critical care insurance are also available at an additional cost to the employee.

Union Affiliation: Some positions are affiliated with a local bargaining unit, and, therefore, will require a monthly dues deduction ranging from $23 to $46.65 per month.

Special Note: The above benefits are subject to change. For detailed information on any of the above, contact the Office of Human Resources at (302) 395-5180.

Revised: 12/15/15

01

Do you possess of a high school diploma or GED including or supplemented by courses in computer keyboarding and/or software?

• Yes
• No

02

Do you have experience in Microsoft Office applications? If yes, please list the applications in which you are proficient.

Required Question

Employer New Castle County Government

Address 87 Reads Way

New Castle, Delaware, 19720

Website https://www.governmentjobs.com/careers/nccde