Client Admissions & Care Coordinator (Full-Time)

Client Admissions & Care Coordinator (Full-Time)Griswold Home Care SE Houston

Pay: $50,000–$58,000/year, depending on experience, plus a quarterly performance bonusSchedule: Full-time, Monday–Friday, with occasional evenings and weekends[Benefits/401(k), if offering]

About UsGriswold Home Care helps seniors and adults stay safe, comfortable, and independent at home. We provide non-medical personal care, companionship, and respite across Southeast Houston, Friendswood, League City, La Porte, and Galveston. We’re a close-knit team that puts clients and caregivers first.

About the RoleDo you have admissions experience in skilled nursing, assisted living, rehab or home health? Bring that experience to home care. As our Client Admissions & Care Coordinator, you’ll guide new clients and families from their first call through their first visit, then make sure their care stays on track by assigning caregivers that meet their needs.

Job Duties

Client Admissions

• Respond quickly to new inquiries and referrals by phone, email, and web leads
• Schedule and conduct in-home consultations with prospective clients and families
• Complete client admissions: assessments, service agreements, and start-of-care paperwork
• Explain our services and programs
• Follow up with prospects who haven’t started service yet

Care Coordination

• Develop personalized care plans based on each client’s needs and preferences
• Match clients with caregivers based on skills, personality, and location
• Conduct client visits, supervisory visits, and reassessments when needs change
• Keep families informed and serve as their main point of contact
• Resolve client and family concerns promptly and professionally

Scheduling

• Coordinate caregiver schedules for new and existing clients
• Help fill open shifts and call-offs so clients are never left without care
• Keep client records accurate and current in our home care software
• Take part in the after-hours on-call rotation, at least once a month
• Be available for occasional evening and weekend admissions and client visits as needed
• Perform other duties as assigned

What We’re Looking For

• 2+ years of admissions, intake, or care coordination experience in healthcare (SNF, ALF, rehab, hospice, or home care preferred)
• Warm, confident communicator who is comfortable meeting with families in their homes
• Organized and detail-oriented, with strong follow-through
• Comfortable with computers and scheduling software
• Valid driver’s license, reliable transportation, and auto insurance
• No nursing license required

Why Join Us

• Competitive salary plus a quarterly performance bonus
• Meaningful work where you can see the difference you make every day
• A supportive, client-focused team
• 401K
• Minimal Essential Coverage Benefits (not major medical)

If you’re ready to help families find peace of mind, apply today!