Client Service & Administrative Assistant

This job is posted on behalf of SMV Recruiting by Top Echelon.

SMV Recruiting is seeking a dependable and detail-oriented Client Service Administrative Assistant for a small, well-established professional services firm in the West Syracuse area. Our client has served individuals and families in the community for decades, and they're looking for someone who enjoys people, takes pride in doing things correctly, and wants to be a long-term part of a small, close-knit office. This is not a sales role, and no financial services background is needed. The best part: it's a 32.5-hour work week and you're done by 4:30 every day. In office, direct hire. Pay is $24–$32/hr based on experience.

Responsibilities

· Answer phones and warmly greet clients as the first point of contact

· Schedule appointments and help manage calendars

· Prepare paperwork and assist with routine client service requests

· Enter and update information in computer and client-management systems

· Scan, organize and maintain electronic documents and records

· Follow up on outstanding paperwork and administrative items

· Communicate with clients, financial institutions and other professional offices

· Assist with mailings, workshops and occasional client events

Qualifications

· Solid office or administrative experience with strong, stable work history

· Dependable and punctual – being here consistently matters

· Accurate and detail-oriented; you double-check your work

· Comfortable with computers and learning several programs

· Friendly, patient and professional on the phone and in person

· Discreet with clients' personal and financial information

· Organized and self-directed once you understand a task

About the Role

· 32.5-hour work week – done by 4:30 every day

· Small office where every person matters and you get to know the clients

· Professional, friendly workplace that values reliability and treating people well

· Stable, long-term opportunity