Client Service Assistant

About Us

Bocatti Experience is a hospitality and events company specializing in catering services, private events, and curated dining experiences. We are committed to delivering excellent customer support and seamless client communication throughout the booking and event process.

Position Overview

We are looking for a motivated and detail-oriented Client Service Assistant to join our Houston team. This position supports daily client communication, responds to service inquiries, assists with scheduling and coordination, and helps ensure that client requests are handled efficiently.

Responsibilities

• Respond to client inquiries by phone, email, and in person.
• Provide information about company services and assist with general questions.
• Help coordinate client requests and communicate updates.
• Maintain accurate client records and service-related documentation.
• Assist with scheduling appointments, meetings, and service arrangements.
• Follow up with clients to confirm details and address outstanding requests.
• Communicate with internal departments to help resolve client concerns.
• Support daily administrative and customer service activities.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Basic computer skills, including email and office applications.
• Professional attitude and problem-solving skills.
• Ability to multitask and work in a team-oriented environment.

Benefits

• Flexible scheduling
• Opportunities to work at various events
• Supportive team environment

Schedule & Compensation

Schedule: Monday-Friday with occasional weekend support

Shift Length: 6-8 hours

Pay:$17.00 - $26.00 per hour, depending on experience