Clinic Billing & Scheduling Coordinator

Posted: September 1, 2026 | Location: Easthampton, MA

Division: Clinical Services | Deadline: Open

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

Clinic Billing & Scheduling Coordinator--$24.00 per hour

Northeast Center for Youth & Families, Inc. (NCYF) seeks a full-time Clinic Billing & Scheduling Coordinator for their Outpatient Clinic in Easthampton, MA. The Clinic Billing & Scheduling Coordinator is responsible for completing 3rd Party Billing functions to aid in the accuracy of claims for services rendered by our providers. The Clinic Billing & Scheduling Coordinator will assist in tracking and obtaining client payments owed, and this position will handle processing all referrals, schedule appointments, and verify current insurance for clients.

The Clinic Billing & Scheduling Coordinator duties include:

Run BRS error report weekly

• Review Client payments and apply to claims weekly
• Track Claims & Follow-up with 3rd party billing company regarding claim denials
• Review Client billing statements
• Collect client balances outstanding and issue DNS warnings

Scheduling Coordinator Duties:

• Process referrals; set up intakes; verify insurance.
• Schedule follow up appointments for APRN and Psychiatrist.
• Process new referrals and set up appointments for clinic.
• Process new referrals and set up appointments
• Send out on-call files - releases (ROI) and consents (consent to treatment and telehealth).

Administrative Duties:

• Run insurance eligibility and enter clinical authorizations as needed
• Assist in copayment/balances owed collections as well as verification of financial information
• Respond to all intake calls, voicemails, website inquiries, and emails within 1-2 business days.
• Run insurance eligibility and enter clinical authorizations as needed
• Perform other duties as assigned by Supervisor

To be qualified, candidates must possess the following:

• Medical Billing & Coding Certification
• Experience- 3-5 years of experience working with 3rd party billing and scheduling related responsibilities required.
• Approved CORI, DCF background checks

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.

AA/EOE: we believe diversity strengthens our organization!