Job Summary:
Unity in Diversity
Our team members are as diverse as our music venues.With its owned/operated/managedvenues,Live Nation Clubs and Theaters, a division of Live NationEntertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States.Live Nation Clubs and Theatersis the country’s preeminentgroup of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable andprincipled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence.Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!
The Role:
TheFoundation Room Cocktail Serveris responsible forservingfood and beverages to guests in a nightclub environment with a cheerful attitude.
What You Need:
Required:
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
Must have a minimum of 2years’ experienceserving inanup-scale dining and night life venue
Working knowledge ofhigh-endrestaurant operations and safe, responsible alcohol service
Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
High School Diploma or equivalent
Must have a flexible schedule
Must be able to adhere to Dress and Appearance Guidelines
Flexible schedule and ability to work late hours
Working Knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
Ability to deal with intoxicated guests in a positive and safety minded manner
2 years bottle service experience
3years’work experience interacting with people in a positive environment
Tolerance of all cultures, music and art forms
Preferred:
Point of Sales knowledge
Interest in wines, spirits, and Mixology
Interest in Night Life
Cash handling experience
Experience recognizing valid ID's
Experience in a live music environment
Physical Demands/Working Environment:
Working environment is fast-paced and often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25lbs.using proper lifting techniques
WhatYou’ll Do:
Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP’s to instill appreciation for their membership and patronage
Impeccable knowledge regarding the steps of service for up-scale dining
Expert confidence in both bottle and wine service skills
The ability to up-sell and offer food and beverage suggestions to guests
Extensive aptitude of culinary terms, methods, and up-scale cuisine
Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise
Ability to understand and execute flawlessly the standards and procedures of Bottle Service.
Articulate vocabulary with the ability to adapt and socialize with current audience
Exemplary and professional grooming standards
Cash handling experience and Point of Sales System experience
Strong working knowledge of all beverages
Ability to deal with intoxicated guests in a positive and safety minded manner
Ability to anticipate and respond to guests needs
Suggestively sell beverages and menu items; take orders
Answer guest questions, make recommendations, up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks, maneuvering trays through large crowds
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Remove dirty glasses, dishes, ashtrays from tables, including the lifting/moving of bus tubs up to 25lbs.
Keep tables clean/wiped
Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards per HOB policy
Keep current on all standard operating procedures
Request identification from any guest who appears to be under 30 years of age
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
Receive payment and process cash, credit card or Travelers check transactions according to HOB policy
Ensure that comp and void checks are processed according to HOB policy
Assist other servers and staff as needed Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift
If the above description sounds like you and fits your background,applyonline athttp://www.livenation.com/careers/index.htmlto join the Live NationClubs and Theatersteam today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless ofrace, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees withinthis classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
| Location | Dallas, Texas |
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