Collections Administrator

Job#: 3058671

Job Description:

Role: Collections Administrator

Rate: 21-23/hr W2

Location: Onsite in Fort Worth, TX (76177)

Contract Duration: 6+ Months

Position Summary

Responsible for managing post-charge-off and deficiency accounts. This role focuses on skip tracing, repossession support, payment negotiations, vendor management, and recovering outstanding balances and collateral.

Key Responsibilities

• Manage post-charge-off and deficiency accounts assigned to skip-tracing and repossession vendors.
• Locate customers and vehicles using authorized skip-tracing tools and databases.
• Handle inbound calls, process payments/payoffs, and negotiate payment or settlement arrangements.
• Resolve deficiency balances related to repossessions, insurance losses, GAP waivers, payoff shortages, and other account issues.
• Work with repossession, skip-tracing, storage, repair, legal, and other external vendors to recover vehicles and minimize losses.
• Support replevin/legal cases and coordinate with attorneys when necessary.
• Review vendor activity and invoices for accuracy, compliance, and performance.
• Collaborate with internal teams, law enforcement, Fraud Control, and other departments as needed.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 2+ years of general work experience.
• Collections experience preferred, including 1+ year of skip-tracing experience.
• Proficiency with Microsoft Office and corporate/mainframe systems.
• Strong analytical, problem-solving, negotiation, communication, and organizational skills.
• Detail-oriented with the ability to manage multiple priorities.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Fort Worth, TX, US

Job Type:

Date Posted:

November 9, 2026

Pay Range:

$21 - $23 per hour

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