Collections Coordinator

The Collections Coordinator is a key member of the collections and billing team. The Collections Coordinator compiles, processes, and maintains accurate and timely accounts receivable records while maintaining positive working relationships with customers, employees, and company leadership.

Duties and Responsibilities

• Monitor the Company's accounts receivable aging and identify overdue accounts
• Assist the Collections Specialist in researching and resolving payment issues
• Post all customer payments received into the Company's ERP system
• Communicate with customers regarding overdue accounts and timing of payments, maintaining accurate and up to date collection notes in customer files
• Assist with preparation of notice letters, lien waivers, and other contractual documents
• Maintain documentation, including paper and electronic files, in accordance with company policy and procedures
• Respond to internal and external inquiries

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties and Responsibilities are not comprehensive and can be changed at any time, with or without notice.