Collections Specialist

Collections Specialist

Location: Pasco West, FL

Schedule: Monday - Friday | 8:00 AM - 4:30 PM

Join the Waste Connections Team!

Waste Connections is looking for a Collections Specialist to join our team in Pasco West, FL, supporting Tampa Hauling (6410) and Tampa Materials Transfer (6411).

If you have experience in collections, accounts receivable, or customer service and enjoy working with customers to resolve account issues, we want to hear from you.

What You'll Do

• Manage customer accounts and follow up on past-due balances
• Make outbound calls and send communications regarding outstanding balances
• Work directly with customers to resolve billing issues and establish payment plans
• Maintain accurate documentation of account activity and collection efforts
• Collaborate with internal teams to ensure customer accounts are accurate
• Research and help resolve account discrepancies
• Provide professional, customer-focused service in every interaction

What We're Looking For

• Previous collections, accounts receivable, billing, or customer service experience preferred
• Strong communication and negotiation skills
• Comfortable handling difficult customer conversations professionally
• Strong attention to detail and organizational skills
• Basic computer skills, including Microsoft Excel and the ability to learn internal systems
• Dependable, organized, and team-oriented
• Ability to manage multiple accounts and priorities in a fast-paced environment

Why Waste Connections?

• Monday-Friday schedule
• Stable, full-time opportunity
• Career growth opportunities within a large, nationwide company
• Supportive, team-oriented work environment
• Comprehensive benefits package, including: Medical Dental Vision 401(k) Additional employee benefits

Ready to Join Us?

If you're organized, comfortable communicating with customers, and ready to build your career with a stable company, apply today to join Waste Connections as a Collections Specialist in Pasco West!

Waste Connections is an Affirmative Action / Equal Opportunity Employer (Minorities / Female / Disabled / Veterans).