Collector - Full Time Days

Collector (Hospital Billing & Collections)

Valley Presbyterian Hospital

Drive Revenue Integrity & Resolution

At Valley Presbyterian Hospital, our revenue cycle team plays a critical role in keeping operations running. We’re looking for a detail-oriented Collector to manage patient accounts from billing through resolution while ensuring timely follow-up, accurate reimbursement, and strong payer relationships.

What You’ll Do

• Manage assigned accounts from billing through final resolution or agency referral
• Follow up on claims and ensure timely payment collection
• Review accounts for outstanding balances, credits, and discrepancies
• Process contractual adjustments and write-offs in accordance with guidelines
• Submit claims documentation including appeals, rebills, EOBs, and medical records
• Communicate with payers, patients, and internal teams to resolve payment issues
• Interpret payer contracts, LOAs, and billing requirements
• Maintain accurate documentation and account notes
• Identify and escalate denial trends, billing issues, and workflow gaps
• Participate in payer calls, team meetings, and process improvement efforts

What You Bring

• 1+ year hospital collections experience (Commercial, Managed Care, Medicare, Medi-Cal, or Workers’ Comp)
• Strong understanding of UB04 billing and medical claims processes
• Knowledge of CPT, HCPCS, ICD-10 codes, and revenue cycle workflows
• Experience interpreting payer contracts and processing adjustments
• Proficiency in Excel and working with spreadsheets
• Strong analytical, organizational, and communication skills
• Ability to manage multiple accounts and meet deadlines in a fast-paced environment

Requirements

• High school diploma or equivalent
• Ability to obtain LA City Fire Card within 30 days

Why Join Valley Presbyterian Hospital?

At Valley Presbyterian Hospital, you'll join a team where people feel connected to a meaningful mission, supported by their colleagues, and empowered to make a difference. Employees consistently report strong teamwork, a sense of belonging, and pride in serving our community. Our culture emphasizes respect, collaboration, inclusion, and compassionate care, creating an environment where people can grow professionally while making a lasting impact.

Apply today to help drive accurate reimbursement and financial performance at VPH.