Crestfield Talent is seeking a relationship-focused Commercial Account Manager to manage business client accounts, support account growth, and coordinate ongoing service needs.
This hybrid role is a good fit for someone who communicates confidently, enjoys working with business clients, and is comfortable managing multiple accounts while partnering with internal teams.
Responsibilities
Manage day-to-day communication with assigned commercial accounts
Build and maintain strong relationships with business clients
Respond to account questions and ongoing service needs
Maintain accurate account information and activity in CRM systems
Schedule account reviews, meetings, and follow-up calls
Coordinate client needs with internal departments
Track open requests, opportunities, and outstanding tasks
Support account retention and identify opportunities for growth
Prepare basic account updates and internal reports
Qualifications
Strong communication and relationship-building skills
Good organization and attention to detail
Comfortable using CRM and office software
Able to manage multiple business accounts and priorities
Professional and dependable
Previous account management, B2B sales, client services, or business development experience is preferred
Skills
Commercial Accounts • Account Management • B2B Sales • Client Relations • CRM • Account Growth • Client Retention • Relationship Management • Business Communication • Sales Support • Negotiation • Time Management