Commercial Lines Sr. Associate Account Manager

Sr. Associate Account Manager-Commercial Lines 

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industryexpertise, but we stillmaintainthe local flavor of our offices. Our structure enables our teams tomaintaintheir own unique, regional culture.

HUB isone ofthe largest global insurance and employee benefitsbrokers,providinga broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over20,000 employeesinover600offices throughout North America, HUB hasgrown substantially, inpart due to our industry leading success in mergers andacquisitions

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed youropportunities!

Benefits you may enjoy working at HUB International Midwest-East:

• Medical, Dental, and Vision (PPO, HMO, and HSA)

• Comprehensive Wellness Program

• 401(k) Retirement Plan

• Life and Disability Plans

• Vacation, Holiday, Sick, and Personal Time Off

• Pet Insurance

• Comprehensive Onboarding Program

• Continuing Education / Personal Development Programs

• Flexible Work Arrangements

• Employee Engagement Events

• Dress for Your Day Dress-Code

• Service Awards

Here’s Where You Come In...

The Commercial Sr. Associate Account Manager provides administrative and clerical support to the Commercial Channelthroughcustomer service, client record maintenance, andassistancewith special projects, as assigned.

Role Responsibilities:

• Coordinate the servicing of assigned accounts with the Account Manager

• Enter data as required by insurance company automationsystems

• Provide support to the Account Manager on pre-renewalprocesses

• Handle correspondence and the clerical processing of accounts including applications and computer input of eachaccount

• Conduct business in a manner thatdemonstratesan understanding of both the business and earnings implications of theCompany

• Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as

• Review and process change requests in the agency managementsystem

• Check policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery toclients

• Maintainan accuratesuspense system on all items that require aresponse

• Responsible for scanning/electronic filing of communications and documents

• Input/maintaindata on account management system and ancillary systems as

• Other responsibilities as assigned by Account Manager

Cultural Expectations:

• Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.

• Ownership – Responsible to each other, our clients, and our goals.

• Teamwork – Together weattaingreater success.

• Sincerity – Giving and receiving direct and caringcommunication

Qualifications:

• 2 years of insurance background or work in a professional office environment

• Intermediate skill level with Microsoft Office Products (Outlook, Word,Excel,etc.)

• Ability to organize large volumes of information and setpriorities

• Aptitude for details with consistency in follow-up

• Ability & desire to take ownership of role expectations with accountability to internal and externalclients

• Intermediate insurance knowledge with proven ability to apply same to your dailywork

• Strong verbal and written communication skills