Community Health Improvement Program Manager

HealthPartners is hiring a Community Health Improvement Program Manager to support our East Metro region.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

• Bachelor's degree preferably with a major in Community or Public Health, Health Education, Social Work, Communications, or related field

• Minimum 3-7 years of experience leading and managing collaborative programs and projects with internal and external stakeholders, including planning, facilitation, implementation and evaluation

• Understanding of community benefit in health care, including regulatory requirements, documentation and reporting, with ability to provide guidance and engage internal stakeholders in consistent organizational practices.

• Experience working with diverse populations with a strong understanding of and commitment to health equity

• Licensure/ Registration/ Certification:

• Valid driver's license with access to personal vehicle for driving between office and community locations throughout our service area.

• Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills including group facilitation, presentations and health communications with internal and external audiences at all levels

• Ability to develop and build trusted relationships with community partners with excellent follow-through regarding partnership expectations

• Project management skills with the ability to think about and manage projects strategically while understanding the individual needs and dimensions of multiple departments and partners

• Proficient with evaluation frameworks and relevant metrics, aligning work to defined impact and outcomes, and clearly communicating data-informed progress related to goals

• Superior organizational skills with ability to organize large amounts of information and ideas, guiding and driving team to meet deadlines. Escalates issues appropriately.

• Functions independently, proactively managing workflows with a focus on continuous improvement in project or program processes

• Excellent community and group facilitation skills with internal and external teams

• Adaptable, flexible, composed and collaborative

• Proficient in Microsoft Word, Excel, PowerPoint and Teams/SharePoint.

• Comprehensive understanding of health equity, diversity, inclusion, belonging and cultural humility.

• Ability to lift 20 pounds when unloading and delivering materials to community partners and assisting with event set up and tear down as needed

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

• Advanced education such as MPH, MS, MSW or Registered Dietitian highly desirable

• Experience with reporting processes and software for community benefit, such as CBISA

• Licensure/ Registration/ Certification:

• Project management experience, education or certification

• Knowledge, Skills, and Abilities:

• Proficient with in Excel for data documentation, analysis and data visualization

ESSENTIAL DUTIES:

(30-40%) - Serve as community health representative for assigned HealthPartners hospitals and clinics including leading community engagement, assessment, strategy and regulatory reporting including:

• Collaborate with hospital/clinic leadership and management, quality, care management and other relevant departments are community health strategy, results and reporting requirements.

• Represent HealthPartners (and specific hospitals) with community partners, building trust and collaborating around shared goals.

• Lead local hospital Community Health Needs Assessment and Implementation Plan, translating community needs into strategies, with a focus on health equity, in collaboration with system CHNA team

• Ensure community health improvement efforts are aligned with organizational strategy, priorities and plans.

• Engage and educate hospital partners on community benefit, ensuring complete and consistent reporting of relevant activities and supporting narratives for care system 990 Schedule H and O, in partnership with finance.

• Communicate Community Health and partnership plans, goals and results to external partners and internal and stakeholders

• Advise on community grant-making for specific hospital or foundation funds

(20-30%) - Build community partnerships and relationships:

• Represent HealthPartners on community collaborations with shared goals.
• Engage and collaborate with community partners around priority community health needs and strategies, facilitating collective and complementary actions around shared goals.
• Convene, lead and participate in community leadership and advisory groups such as Steering and Advisory Committees with internal and external partners.
• Build and maintain trust in partnership relationships with clinics, schools, business, public health and other government agencies, nonprofit organizations and other community partners.
• Positively represent the HealthPartners family of organizations.

(20-30%) - Serve as project manager for community health program and partnerships, projects, and initiatives including:

• Lead and manage cross-sector project and program teams, providing oversight and ensuring project tasks are completed according to timelines and deadlines.
• Manage detailed project plans, timetables, resource estimation and tracking processes to meet all deadlines.
• Provide expertise and thought leadership on priority community health issues, programs and content.
• Develop engaging educational and promotional resources that reflect the needs and perspectives of intended audience.
• Develop and utilize appropriate evaluation metrics and tools, and communicate results using approachable data-visualization, dashboards and best-community practices for community initiatives
• Provide oversight and tracking of program and project budgets, including Foundation reimbursements, grant and other revenue, ensuring excellent stewardship of resources from multiple sources.
• Develop and submit grant applications and funding requests as appropriate.

(10%) - Contributes to the total effectiveness of the Community Health and Partnerships team by setting communicating openly, solving problems proactively, working collaboratively, and supporting the full scope of the teams' work as a positive, engaged team member.

(5%) - Perform other duties as required to accomplish community health and organizational goals.

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.