Position Summary
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Farm Store 99 is seeking an energetic, community -focused professional to serve as our Community Liaison & Delivery Coordinator. This role combines community engagement, customer support, outreach, program promotion, and delivery coordination to help strengthen Farmstore99's impact throughout the region.
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The ideal candidate will build relationships with customers, community organizations, healthcare partners, and local stakeholders while also supporting delivery operations for Farm Store 99 programs. This individual will serve as a trusted ambassador of the Farm Store 99 brand and mission.
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Bilingual candidates are strongly encouraged to apply.
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Essential Duties & Responsibilities
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Community Engagement & Outreach
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• Build and maintain positive relationships with community members, local organizations, healthcare providers, and partner agencies.
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• Serve as a primary point of contact for community inquiries, concerns, referrals, and feedback.
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• Represent Farmstore99 at community meetings, health fairs, farmers markets, workshops, and outreach events.
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• Promote Farmstore99 programs, including CSA memberships, nutrition education initiatives, produce access programs, and community services.
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• Assist customers in understanding available programs and services.
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• Identify community needs and communicate opportunities, concerns, and feedback to leadership.
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• Develop and maintain partnerships with community organizations, schools, healthcare providers, housing authorities, and social service agencies.
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• Distribute educational materials, promotional resources, and program information throughout the community.
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• Foster an inclusive and welcoming environment that reflects the values of Farmstore99.
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  Customer Service & Program Support
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  • Support recruitment and retention efforts for CSA and community food programs.
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  • Assist customers with enrollment, renewals, and program participation.
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  • Conduct follow -up communications with customers and community partners.
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  • Document community interactions and maintain accurate program records.
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  • Support outreach campaigns through phone calls, email, text messaging, and social media engagement.
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  • Assist with data collection, reporting, and program evaluation activities.
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    Delivery Operations
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    • Safely operate company vehicles to transport CSA shares, food boxes, produce, and supplies.
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    • Plan and follow efficient delivery routes using GPS and routing software.
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    • Load and unload products while ensuring quality and accuracy.
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    • Obtain delivery confirmations, signatures, and customer acknowledgments as required.
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    • Maintain accurate delivery logs and inventory tracking records.
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    • Perform routine vehicle inspections and promptly report maintenance issues.
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    • Communicate proactively regarding delays, route changes, customer concerns, or operational challenges.
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    • Assist with warehouse, packing, and distribution activities when needed.
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      Event & Program Coordination<\/span>
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      • Assist in planning and coordinating community events, workshops, educational programs, and outreach activities.
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      • Support setup, operation, and breakdown of events.
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      • Help recruit volunteers and community participants.
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      • Represent Farmstore99 professionally in all public -facing activities.
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        Requirements<\/h3>

        Required
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        • High School Diploma or GED equivalent.
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        • Valid driver's license with a clean driving record (MVR check required).
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        • Minimum 1–2 years of experience in community outreach, customer service, delivery services, public engagement, or related fields.
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        • Excellent interpersonal, verbal, and written communication skills.
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        • Strong organizational and time -management abilities.
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        • Ability to work independently and manage multiple responsibilities.
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        • Basic proficiency with smartphones, GPS applications, Microsoft Office, Google Workspace, and digital forms.
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        • Ability to interact professionally with diverse populations.
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          Preferred
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          • Bilingual or multilingual communication skills (Spanish strongly preferred).
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          • Experience working with nonprofits, healthcare organizations, food access programs, agriculture, or community -based organizations.
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          • Experience with community outreach, public health, nutrition education, or social services.
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          • Familiarity with CSA programs, local food systems, farmers markets, or agriculture.
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          • Experience with customer relationship management (CRM) or database systems.
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          • Experience operating delivery vehicles or coordinating delivery logistics.
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            Physical Requirements
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            • Ability to lift, carry, and move items up to 50 pounds regularly.
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            • Ability to stand, walk, bend, and engage in physical activity throughout the workday.
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            • Comfortable driving for extended periods.
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            • Ability to work indoors and outdoors in varying weather conditions.
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              Work Environment
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              This position is primarily field -based and includes a combination of community outreach, customer engagement, event participation, and delivery operations. Work schedules may occasionally include evenings and weekends to support community events and program activities.
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              Benefits<\/h3>

              Benefits
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              • Competitive compensation based on experience.
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              • Mileage reimbursement and/or company vehicle provided.
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              • Paid sick leave
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              • Professional development and training opportunities.
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              • Opportunities for advancement within a growing community -focused organization.
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              • Meaningful work that improves food access, nutrition, and community well -being.
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                Preferred Characteristics
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                The ideal candidate is:
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                • Passionate about community service and healthy food access.
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                • Comfortable speaking with diverse populations.
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                • Self -motivated and dependable.
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                • Organized and detail -oriented.
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                • Adaptable and willing to wear multiple hats in a growing organization.
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                • Enthusiastic about representing the Farmstore99 mission throughout the community.
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                  We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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