NewAdmission Liaison Senior Encompass Health Rehabilitation Hospital of New EnglandAdmission Liaison SeniorBillerica, MAOur achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Play a vital part in coordinating an efficient and compassionate admission process, making a meaningful impact in an environment that feels like home.
NewCommunity Services Coordinator UnitedHealth GroupCommunity Services CoordinatorWorcester, MA$18–$32 / yearThe Community Services Coordinator partners closely with clinicians, case management, and social work teams to process referrals and connect patients and families to specialty care, community resources, and social service agencies, addressing social determinants of health such as transportation, disability support, insurance reconciliation, housing, nutrition, and other essential services. Under general supervision, the Community Services Coordinator is a vital member of the primary care team who facilitates the care process for at-risk and medically complex patients by addressing gaps in social determinants of health, coordinating accessible plans of care, screening for clinical and social triggers, and tracking adherence.
NewDirector of Social Services Care OneDirector of Social ServicesBrookline, MAEnsures and documents that residents/families have input into the care planning process; Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident's rights are maintained; Takes responsibility for conducting family meetings as needed; Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration; Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required; Facilitates discharge planning including the development of an organized discharge plan for all customers; Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center's fire, safety and disaster plans and by being familiar with current MSDS; Puts customer service first and adheres to the CareOne Culture of Excellence Pledge.
NewAssistant Social Services Director Care OneAssistant Social Services DirectorNew Bedford, MASocial Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations. The Assistant Director of Social Services will abide by and practice according to the company's Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers' "Code of Ethics".
Physician And Community Liaison- Full Time- Ct/Ma Project RestorixPhysician And Community Liaison- Full Time- Ct/MaLowell, MAPromotes RestorixHealth (RXH) and hospital comprehensive wound care program (the "Program") benefits to hospital-affiliated and community physicians, including but not limited to, vascular surgeons, podiatrists, plastic surgeons, oral surgeons, general surgeons, primary care physicians, nursing associations, hospitals, LTC facilities, and workers' compensation case managers, in a manner that increases awareness of the Program's benefits to applicable patients. Must have the ability to effectively develop and present information and respond to questions from medical professionals and the general publicThe ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations is importantAbility to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
Physician and Community Liaison- Full Time- CT/MA RestorixHealthPhysician and Community Liaison- Full Time- CT/MALowell, MAPromotes RestorixHealth (RXH) and hospital comprehensive wound care program (the "Program") benefits to hospital-affiliated and community physicians, including but not limited to, vascular surgeons, podiatrists, plastic surgeons, oral surgeons, general surgeons, primary care physicians, nursing associations, hospitals, LTC facilities, and workers' compensation case managers, in a manner that increases awareness of the Program's benefits to applicable patients. Creates a target list of prospective professionals, based on information from WoundDocs, hospital marketing and hospital-based personnel, including doctors, physician liaisons, nurses, administrators, hospital and business directories, trade shows, associations, web sites, and other sources.
Community Liaison Specialist Farmstore 99Community Liaison SpecialistSpringfield, MassachusettsThe ideal candidate will build relationships with customers, community organizations, healthcare partners, and local stakeholders while also supporting delivery operations for Farm Store 99 programs. Promote Farmstore99 programs, including CSA memberships, nutrition education initiatives, produce access programs, and community services.
Home Care Community Liaison Brightstar CareHome Care Community LiaisonTewksbury, MassachusettsDevelop and Maintain Referrals: Cultivate relationships with healthcare facilities, physicians, clinics, and case managers to generate referrals for skilled and unskilled Private Duty Home Care. We’re proud to provide benefits that reflect the important role you play in supporting the mission of BrightStar Care Lowell/Andover/Tewksbury/North Chelmsford MA and the surrounding area, while also helping you achieve your personal and career aspirations.
Community Liaison – Home Care (Field-Based) Griswold Rabinovitz DivisionCommunity Liaison – Home Care (Field-Based)Needham, Massachusetts$65,000–$75,000 / yearWe're especially interested in candidates who have experience working with or alongside: • Hospitals• Rehabilitation facilities• Skilled nursing facilities• Assisted living or memory care communities• Physicians and medical practices• Social workers• Case managers• Geriatric care managers• Elder law professionals• Other organizations serving older adults. • Experience building professional relationships and developing referral partnerships within healthcare, senior care, home care, home health, hospice, senior living, rehabilitation, case management, social services, or a closely related field.•
Community Liaison - Field Based Griswold Rabinovitz DivisionCommunity Liaison - Field BasedShrewsbury, MassachusettsExperience building professional relationships and developing referral partnerships within healthcare, senior care, home care, home health, hospice, senior living, rehabilitation, case management, social services, or a closely related field. • Build and nurture relationships with hospitals, rehabilitation facilities, physician practices, senior living communities, social workers, case managers, elder law attorneys, geriatric care managers, and other community partners.
Early Childhood Community Partnership Liaison Chicopee Public SchoolsEarly Childhood Community Partnership LiaisonChicopee, MAThe Early Childhood Community Partnership Liaison will: Family Advocacy & Navigation: Serve as a point of contact for families exploring earlyeducation; provide hands-on assistance with applications, enrollment, and specialized knowledge of special education services. mixed-delivery preschool system by coordinating across public schools, Head Start programs, community partners, and private providers to ensure families have access to flexible, high-quality early education that meets their individual needs.
Case Assistant - Community Transition Liaison Program AgeSpanCase Assistant - Community Transition Liaison ProgramLawrence, MA$22–$23 / hourQualifications: High School diploma with 1 year of related work experience and/or interest in working with nursing facility residents including older adults or persons with disabilities who are transitioning from an institutional to a community setting. Assists with filling out paperwork and applications with resident/caregivers in applying for public benefits and other community services including beginning the process of gathering necessary documentation and identification.
Community Schools- Health Liaisons for Before and After School Programs 2026-2027 BROCKTON PUBLIC SCHOOL DISTRICTCommunity Schools- Health Liaisons for Before and After School Programs 2026-2027Brockton, MAJob Details Job ID: Position Type: After School / Evening Program Program: Smart Start Extended Day Program Location: Angelo, Arnone, Baker, Brookfield, Davis, Downey, George, Gilmore, Hancock, Kennedy, and Raymond Schools Job Description: Contingent upon funding, the Community Schools Office is seeking Health Liaisons to work after school programs during the 2026-2027 school year. Position Title: Nurses/Health Liaison for Smart Start Extended Day Programs 2026-2027 - Brockton Public Schools is seeking Nurses/Health Liaison for the Community Schools Extended Day Program for the 2026-2027 school year.
Community Transition Liaison Old Colony Elder ServicesCommunity Transition LiaisonBrockton, MAFull timeWe are seeking a Community Transition Liaison to facilitate successful discharge activities and other support activities for assigned consumers focusing on the transition from nursing facilities (NF) to community. Must possess knowledge of long-term care, case management, discharge planning, community resources, programs, and benefits to help support an individual's transition from an institutional to a community setting.
Sr Mgr Medical Science Liaison Community - Northeast MA ME NH VT RI CT Alnylam Pharmaceuticals IncSr Mgr Medical Science Liaison Community - Northeast MA ME NH VT RI CTBoston, MARemote$162,800–$220,200 / yearThe MSL builds and sustains peer-to-peer relationships with emerging opinion leaders (EOLs), healthcare professionals (HCPs), and community, regional and local health systems to advance evidence-based scientific exchange, gather critical field insights, and drive optimal patient outcomes. Engage HCPs in community practice settings in evidence-based scientific dialogue, drawing on relevant clinical and outcomes data to support awareness of diagnostic and treatment considerations across the disease area.
Community Transition Liaison Program Case Assistant/Administrative Support Old Colony Elder ServicesCommunity Transition Liaison Program Case Assistant/Administrative SupportBrockton, MAFull timeOur mission : Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. The Community Transition Liaison Program (CTLP) Case Assistant is responsible for providing administrative support to the assigned CTLP team and performing related functions as assigned by the program management.
Join our Talent Community for Medical Science Liaisons in Interventional Spine Ferring Pharmaceuticals IncJoin our Talent Community for Medical Science Liaisons in Interventional SpineMAThis role delivers accurate, balanced, and clinically relevant medical information while building trusted scientific relationships with key opinion leaders across interventional pain, physical medicine & rehabilitation (PM&R), orthopedic spine surgery, and neurosurgery. The Medical Science Liaison Interventional Spine (MSL) serves as the primary field-based scientific expert for engaging healthcare professionals and key stakeholders involved in the management of lumbar disc herniation and related spine conditions.
Program Administrator, Community Benefits and Community Relations Lahey Hospital and Medical CenterProgram Administrator, Community Benefits and Community RelationsMA$65,000–$75,000 / yearEmployment: Full-time Hours/Week: 40 Shift: Day Category: Community Benefit & Engagement Pay Range: $65,000.00 USD - $75,000.00 USD FLSA: Exempt Req ID: JR92928 529 Main Street, Charlestown, MA, 02129 Get directions Get Directions Beth Israel Lahey Health 529 Main Street, Charlestown, MA 02129 Start Mode Car Transit Bike Walk Transit Bus Subway Train Tram Rail Default Fewer transfers Less walking Avoid Tolls Highways Ferries G Google Maps Apple Maps Waze Apple Maps doesn't support Bike mode; we'll open Driving. The Program Administrator supports the CBCR team implementation and documentation of meetings including but not limited to the Community Benefits Advisory Committees (CBAC), the annual Community Benefits public meetings Allocation Committee request for proposal processes, and community engagement meetings.
NewCommunity Liaision/Marketing Representative Nurta HHC staffingCommunity Liaision/Marketing RepresentativeLynn, MassachusettsThe Community Liaison represents the company in a positive light, maintaining favorable relationships with hospitals, local physicians, and other community referral sources including senior centers, adult day cares, senior living communities, assisted living homes, veteran organizations, etc. Execute effective sales calls/meetings that identify and meet the needs of the referral partners, including pre-and post-call planning, establishing rapport, good questioning skills, proposing solutions, handling objections, driving referrals, and converting them to admissions.
NewRoslindale Liaison in Office of Neighborhood Services The City of BostonRoslindale Liaison in Office of Neighborhood ServicesMAThe Neighborhood Liaison's primary responsibilities are: (1) performing excellent constituent services, (2) building strong relationships with key neighborhood leaders, (3) detecting and elevating key areas of growing concerns in their assigned neighborhood, (4) conducting community engagement on key Mayoral initiatives, and (5) supporting constituents during periodic emergency responses (i.e. fires, water breaks, etc.). Detect any brewing issues of concern in your assigned neighborhood, elevate them to the Mayor's Office and any relevant departments, and work with them to address the issue before it becomes a major concern.
Operations Manager - Lawrence Campus and Community Relations - Northern Essex Community College Northern Essex Community CollegeOperations Manager - Lawrence Campus and Community Relations - Northern Essex Community CollegeLawrence, MASUMMARY: Reporting to the Vice President of Lawrence Campus and Community Relations, the Operations Manager serves as a strategic and operational partner supporting the execution of departmental priorities, community engagement initiatives, and executive-level operations for the La. more.
Rehab Liaison Encompass Health Rehabilitation Hospital of Western MassachusettsRehab LiaisonLUDLOW, MAFull timeYou will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Community Relations Specialist EversourceCommunity Relations SpecialistPlymouth, MA$97,990–$108,880 / yearSupports various internal partners by sharing municipal and community knowledge to move projects towards successful outcomes while balancing company and community needs during small-scale project meetings, municipal project briefings, and town/city council, board, commission, committee and other municipal organization meetings. Works with the Community Relations Team to implement strategies for community and municipal outreach and relationship development; emergency preparedness and response; local and regional economic development; strategic corporate giving; and employee engagement, volunteerism, and business membership activities.
Manager, Community Benefits and Community Relations Lahey Hospital and Medical CenterManager, Community Benefits and Community RelationsMA$100,000–$120,000 / yearMaintains and enhances professional skills, maintains up-to-date knowledge of healthcare trends, community trends, community investment best practices, community benefits regulatory reporting requirements; accepts new ideas and constructive criticism while striving to achieve improved results. The CBCR Manager must possess excellent organizational and communications skills; strong problem-solving skills; the ability to successfully meet project deadlines; provide outstanding customer service; and be a team player who maintains a positive attitude.
Rehab Liaison Encompass Health Rehabilitation Hospital of BraintreeRehab LiaisonBraintree, MAFull timeYou will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Denials Liaison Mass General BrighamDenials LiaisonSomerville, MassachusettsThe Denials Liaison is responsible for analysis, interpretation, and identification of insurance denials performance variations and opportunities; recommending process/system improvement initiatives and implementing those initiatives in collaboration with assigned entity Revenue Directors/denials teams. The Denials Liaison collaborates with RCO departments (Financial Analysis, Payer Operations, Payer Contracting, Revenue Integrity, Coding, Finance, Mass General Brigham eCare, and Training).
High School Family Liaison Southbridge Public SchoolsHigh School Family LiaisonSouthbridge, MACelebrating: By acknowledging the school and greater community's endeavors, the Family Liaison will highlight accomplishments and improvements in climate and culture, academic success, increased school-parent collaboration and community partner development: partnering with the school PBIS teams. Background on Southbridge Public Schools: Southbridge Public Schools (SPS) serves approximately 2,200 students in five schools and employs nearly 330 educators and staff.
Operations Manager - Lawrence Campus and Community Relations Commonwealth of MassachusettsOperations Manager - Lawrence Campus and Community RelationsLawrence, MA$75,000–$80,000 / yearStaff Associate'',''Staff Associate'',''United States-Massachusetts-Lawrence-45 Franklin Street'',''United States-Massachusetts-Lawrence-45 Franklin Street'',''Education'',''Education'',''Northern Essex Comm College'',''Northern Essex Comm College'',''Full-time'',''Full-time'',''Day'',''Day'',''May 22, 2026, 6:18:19 PM'',''May 22, 2026, 6:18:19 PM'',''1'',''1'',''80,000.00'',''75,000.00'',''80,000.00'',''Yearly'',''Elizabete Working collaboratively with the VP, Project Manager, Associate Director, and campus stakeholders, the Operations Manager ensures effective coordination of departmental operations, executive communications, strategic events, and community-facing initiatives while maintaining a high level of professionalism, responsiveness, discretion, and organizational effectiveness in a fast-paced environment.
Hospice Liaison Bristol Hospice, LLCHospice LiaisonFall River, MAExperience in one of the following settings has prepared you for this role: hospice sales, home health sales, medical device sales, clinical liaison, RN liaison, clinical coordination or medical sales. Ability to articulate the Hospice Conditions of Participation and facilitate the transitions in care for hospice patients, family members, caregivers and other members of the healthcare continuum.
Hospice Liaison Norwell Visiting Nurse Association and HospiceHospice LiaisonMA$75,000–$90,000 / yearServe as the primary liaison to prospective patients and designated health care providers as well as insurance case management professionals and community groups to ensure safe and appropriate care for all new patients. Experience working with hospitals, physicians, case managers, discharge planners, assisted living communities, or other healthcare referral sources.
Family and School Engagement Liaison Chicopee Public SchoolsFamily and School Engagement LiaisonChicopee, MAIntelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables. Requires the ability to prepare correspondence, reports, forms, evaluations, procedures, charts, surveys, articles, bid specifications, brochures, news releases, handbooks, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.
Senior Medical Science Liaison – West Region SpringWorks TherapeuticsSenior Medical Science Liaison – West RegionBoston, MA$167,500–$220,000 / yearMSL being able to develop and maintain an advanced scientific, medical, and product knowledge base, ability to communicate key insights learned, and disseminate critical scientific data to external stakeholders; including but not limited to academic/scientific/clinical experts, payers, and patient organizations. Identify Key Opinion Leaders (KOLs) and establish and maintain strong and deep scientific relationships with KOLs across multi-specialty disciplines, connecting to KOLs in academic centers and community practices at the local, regional, and national level.
Clinical Liaison / General Inpatient Specialist RIVER VALLEY COUNSELING CENTER INCClinical Liaison / General Inpatient SpecialistHolyoke, MAEnhance and promote the entire Agency, including hospice, in the marketplace by regularly meeting with, communicating with and providing information and education to professionals, facilities, organizations, and consumers regarding services provided as well as coverage criteria and reimbursement for these services. Collaborate with referral sources, Agency staff, physicians, and other professionals to ensure that patient services are developed and delivered in a safe, effective manner to assure that customer satisfaction is exceptional.
Medical Science Liaison, Hematology - Northeast Jazz Pharmaceuticals PlcMedical Science Liaison, Hematology - NortheastBoston, MARemote$160,000–$240,000 / yearThe successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. Consistently acts to enhance Jazz Pharmaceuticals' image as an advocate of medical advancement by using knowledge of product, disease state and pipeline products to engage healthcare providers in meaningful scientific exchange of information.
Family Liaison Springfield Public SchoolsFamily LiaisonSpringfield, MAInquiries about Title IX may be referred to the Springfield Public Schools' Title IX Coordinator, titleix@springfieldpublicschools.com, the U.S. Department of Education's Office for Civil Rights at https://ocrcas.ed.gov/contact-ocr , or both. The Springfield Public Schools Title IX Coordinator is Jeremy Saint Laurent, Chief Legal Counsel in Legal Services, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext.
Family Liaison [Harvard Kent] [Temporary Vacancy] (SY26-27) Boston Public SchoolsFamily Liaison [Harvard Kent] [Temporary Vacancy] (SY26-27)MAFamily Liaison, 215 days per year, 40 hours per week (The 215 work year is July 1st to June 30th and shall include 180 days in which school is in session and 35 days outside of the school year; the 35 workdays outside of the school year shall be assigned as determined by the School Principal/Head of School in partnership and agreement with the Office of Student, Family, and Community Advancement). Organizes family engagement events and workshops that address areas of interest and need for families such as: understanding the school report card, child development, school policies, effective parent-teacher conferences, bullying, college and career readiness, parenting skills, understanding the curriculum, effective advocacy.
NewClinical Liaison Full Time Vibra HealthcareClinical Liaison Full TimeRochdale, Massachusetts$45–$52 / hourFull timeCurrent, valid, and active license to practice as a Registered Nurse, Licensed Practical/Vocational Nurse, Occupational Therapist, Physical Therapist, Respiratory Therapist or Social Worker required in the state where support is provided. Responsibilities: Responsible for educating, problem solving and building relationships with referral sources, obtaining referrals, completing eRehab or LTRAX assessments, and participating in planning, organizing and executing the Business Departmental plan.
At Risk Liaison Nettle Middle and Golden Hill Elementary Schools Haverhill Public SchoolsAt Risk Liaison Nettle Middle and Golden Hill Elementary SchoolsHaverhill, MA$40,000–$43,000 / yearAbility to work with diverse populations; Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff; Ability to be calm under pressure, especially in difficult conversations with parents and staff. The liaison provides information to the administrators, teachers, and behavioral, mental health and social emotional support staff who provide professional level interventions and strategies related to student well-being, engagement and safety.
At Risk Liaison Bradford/Hunking Schools Haverhill Public SchoolsAt Risk Liaison Bradford/Hunking SchoolsHaverhill, MA$40,000–$43,000 / yearAbility to work with diverse populations; Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff; Ability to be calm under pressure, especially in difficult conversations with parents and staff. The liaison provides information to the administrators, teachers, and behavioral, mental health and social emotional support staff who provide professional level interventions and strategies related to student well-being, engagement and safety.
Consult Liaison Psychiatrist Baystate HealthConsult Liaison PsychiatristSpringfield, MAWe are committed to increasing diverse representation among leadership, Physicians, Advanced Practitioners, and all roles across our organization through changes in policies, procedures, and practices to build equity across the organization. We also welcome experienced psychiatrists with a strong background in Consultation-Liaison Psychiatry or meaningful clinical experience in geriatrics, addiction psychiatry, or other related areas of practice.
NewSenior Director, Head of Rare Neurology Thought Leader Liaisons AlexionSenior Director, Head of Rare Neurology Thought Leader LiaisonsBoston, MassachusettsAt Alexion (AstraZeneca’s Rare Disease unit), work centres on people living with rare conditions whose journeys demand new thinking every day; this means operating at the edge of science while staying grounded in real patient stories, collaborating across disciplines to turn complex biology into transformative medicines, learning fast in an entrepreneurial environment with the backing of a global biopharma, and growing through tailored development that deepens both leadership capability and empathy for patients and communities we serve. The Senior Director, Head of Rare Neurology Thought Leader Liaisons is a senior commercial leader responsible for a high-performing organization of Thought Leader Liaisons (TLLs), Directors, Congress Lead, and Regional Insights & Tactics Lead, who serve as strategic bridges between regional markets and headquarters.
Physician Liaison / Outreach Coordinator OptiMindHealthPhysician Liaison / Outreach CoordinatorRevere, MA$20–$30 / hourContribute to the development of the organization, division, and corporate sales function and strategy by collaborating with appropriate individuals to develop and execute sales and retention strategies/plans for target markets and facility service lines with focus on delivering referral growth results in accordance with predetermined targets. . Evaluate, analyze, and interpret market demographics for both medical provider and patient populations (market share patterns; patient utilization data and medical provider referral trends) and both volume and financial contribution for market and facilities' service lines, in collaboration with leadership. .
Director, Thought Leader Liaison, Northeast Invivyd Inc.Director, Thought Leader Liaison, NortheastBoston, MARemote$184,000–$245,000 / yearPosition Summary: We are seeking a dynamic and self-motivated Director, Thought Leader Liaison to lead field marketing efforts, including Key Opinion Leader identification and management, speaker bureau management, and local/ regional patient advocacy engagements. In October 2025, the FDA cleared the company's Investigational New Drug (IND) application and provided feedback to advance the company's REVOLUTION clinical program, Invivyd's development program for VYD2311, a vaccine alternative monoclonal antibody being investigated for the prevention of COVID-19.
Rehab Liaison Encompass Health Rehabilitation Hospital of New EnglandRehab LiaisonWoburn, MAFull timeYou will develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Patient Liaison Lahey Hospital and Medical CenterPatient LiaisonBurlington, MA$27–$37.45 / hourEssential Duties & Responsibilities including but not limited to: Essential Skills · Support patients and families in a complex clinical environment, act as a liaison between patients and LHMC i · Excellent interpersonal skills with individuals who may be in crisis · Working with teams to achieve goals · High level of sensitivity to confidential information · Excellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization (senior management, physician leadership, and front-line staff) · Superior organizational skills, with the ability to function independently and effectively in a changing environment, develop and meet deadlines, prioritize multiple projects, and manage time effectively · Experience working with data and databases · Strong communications system thinking skills · Able to function effectively, independently and efficiently in a stressful and dynamic work environment · Assist/coach leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities · Under the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response to all patient concerns/ complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. · Utilizes data management systems to meet regulatory requirements for CMS, DPH, and TJC for complaint management and resolution processes · Works with the RL solution system administrator to coordinate dissemination of data to appropriate leadership staff to highlight clinical service areas' opportunities for improvement efforts, including progress, obstacles and trends in compliment/complaint / grievance data · Drafts formal responses to patients on behalf of senior clinical and administrative leadership (including CEO, COO, CMO, CNO, and CQO) to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial changes.
Home Care Clinical Liaison HouseWorks Home CareHome Care Clinical LiaisonWaltham, MAFull timeThe role involves comprehensive account development across various healthcare sectors including Hospitals, Physicians, Post-Acute Agencies, Assisted Living Facilities, Rehabilitation Facilities, and Community-Based Partners. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer.
NewStrategic Account Liaison - Ohio Valley Intellia TherapeuticsStrategic Account Liaison - Ohio ValleyCambridge, MARemote$193,500–$236,500 / yearOne-Time Treatment Coordination: Develop and manage operational care pathways supporting the logistics to prescribe and administer one-time therapies including EMR development, billing and reimbursement processes, procurement, patient scheduling, product delivery and infusion administration. This role will identify and engage stakeholders within key accounts to support site assessment, gain commitment for site activation, and coordinate the development of care pathways leading to the procurement and administration of a one-time, CRISPR-based therapy.
Patient Advocacy Liaison (West) Agios PharmaceuticalsPatient Advocacy Liaison (West)Cambridge, MA$153,541–$230,312 / yearThe current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. What you will do: Identify opportunities to build and strengthen relationships with local patients, patient support groups, advocacy organizations, and multicultural centers to ensure we better understand the needs of the patient communities.
Clinical Liaison Brigham and Women's HospitalClinical LiaisonBoston, MA$34.13–$49.63 / hourPhysical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs- 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.
Employer Liaison - Employment Collaboratives - Part Time Riverside Community Care IncEmployer Liaison - Employment Collaboratives - Part TimeMAPrevious experience in human resources, sales, or marketing/public relations preferred and/or previous experience working in employment services for individuals with disabilities, or related personal experience a plus. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.