Computer Support Specialist

M-F37.5 weekly hours
.30 Minute Unpaid Lunch Break
No Holiday work, Overtime or travel required

Minimum Candidate Qualifications:

The candidate must have a minimum of:

a. Proof of eligibility to work in NYS.

b. 3 years of experience using Jira for test management or bug tracking.

c. 5 years of experience performing Unit, integration, UAT, regression, and system testing.

d. 2 years of experience performing QA testing on Agile projects.

e. 5 years of experience writing test scripts.

2. Job Description and Required Services:

The PMO is seeking to hire a Computer Support Specialist from the Admin Services Contract to perform Quality Assurance testing. This employee will be responsible for the following:

• Developing test plans

• Writing detailed test cases based on project requirements

• Perform manual testing of DFS applications

• Identify and document bugs in DFS' Jira environment

• Validate fixes by retesting identified bugs

• Designing and executing manual and automated test plans for new features and releases.

• Building and maintaining a regression test suite to catch issues before they reach production.

• Performing exploratory testing to catch edge cases automated tests may miss.

• Partnering with engineers early in the development process to define acceptance criteria and testable requirements.

• Tracking, prioritizing, and reporting on defects to ensure timely resolution.

• Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time.

In addition, the candidate must possess the following skills/abilities:

• Excellent communication skills

• Ability to pay attention to detail
* Please include a Test Script that you created 
 

Notes:*Up to 50% telecommuting may be permitted, at the discretion of the hiring manager
* No parking, but the office is accessible by mass transit

Salary commensurate with scope of work job experience
Proper footwear required to perform tasks in a safe manner.
Perform other reasonably related duties as required.
New Wave People is an Equal Opportunity Employer (EEO).
 
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