NewSr. Help Desk Technician CB20, Inc.Sr. Help Desk TechnicianHudson, NYA Help Desk Technician applies basic diagnostic techniques to identify problems, investigate causes, recommend solutions to correct common failures, and escalate complex problems when required. The Help Desk Technician will review, triage, and resolve user tickets, escalating as necessary; and should be able to explain features of technical products, answer questions about installation, configuration, upgrades, customization, and usage of technical equipment.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianAlbany, NY$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIAlbany, NY$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Media Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)NY
Customer Service Technician 2 - Help Desk Bilingual (Spanish) MaximusCustomer Service Technician 2 - Help Desk Bilingual (Spanish)Bennington, VTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests not resolved by Tier 2 as required by following established procedures.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Service Desk Technician ECLAROService Desk TechnicianAlbany, NY$30–$40 / hourConfigure, deploy and support all computing hardware in use at Client including laptops, desktops, zero and thin clients, Chromebooks, Mobile Devices and be knowledgeable in their use and support. Support the virtual machine pools in use at Client, working with Network Operations to ensure that all pools are updated, secure and operable for users.
IT Service Desk Technician Rochester Regional Health SystemIT Service Desk TechnicianNY$24–$29 / hourEDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. The Service Desk Technicians provide exceptional customer service and technical support, delivering solutions through multiple contact channels including but not limited to in-person, phone and email.
IT Service Desk Technician ACM Global Central Laboratory LtdIT Service Desk TechnicianNY$24–$29 / hourEDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. The Service Desk Technicians provide exceptional customer service and technical support, delivering solutions through multiple contact channels including but not limited to in-person, phone and email.
Network & Systems Technician - Hudson, NY redShift Recruiting, LLCNetwork & Systems Technician - Hudson, NYHudson, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician , you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Workforce Productivity Technician General Dynamics CorpWorkforce Productivity TechnicianPittsfield, MA$33.66–$36.10 / hourYoull install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. Well rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues.
Workforce Productivity Technician General Dynamics Mission Systems, IncWorkforce Productivity TechnicianPittsfield, Massachusetts$33.66–$36.10 / hourYou’ll install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. We’ll rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansAmsterdam, NYFull timeThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
IT Support Technician / IT Support Engineer OMNIS COMPUTER SUPPLIES INCIT Support Technician / IT Support EngineerSchenectady, NYFull timeYou'll work alongside experienced engineers and gain real-world experience across Microsoft 365, networking, cybersecurity, servers, cloud services, VoIP, and business IT infrastructure. You'll work directly with our clients and technical team to troubleshoot everyday IT problems, maintain client environments, and assist with technology deployments and projects.
Network & Systems Technician redShift RecruitingNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
IT Support Technician I Canyon RanchIT Support Technician ILenox, MAThe Technician resolves day-to-day technology issues, supports the operational systems the property runs on, monitors local infrastructure, and surfaces risk before it reaches the guest. Demonstrate working familiarity with cloud-delivered services the property consumes, including identity, multi-factor authentication, conditional access, productivity, collaboration, and storage platforms.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansMenands, New YorkHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
IT Technician- Glenville, NY TrustCo Bank Corp NYIT Technician- Glenville, NYSchenectady, NYThe Builder: Assemble high-performance workstations for new team members and master the rollout of critical software. The Gatekeeper: Manage system access, reset passwords, and serve as the first line of defense by spotting and reporting cybersecurity threats.
NewDeployment Cabling Technician -Night Shift Connectivity Point Design and InstallationDeployment Cabling Technician -Night ShiftAlbany, NYFull timeBasic to advanced technical skills with installation, service, troubleshooting, and maintaining of commercial data, voice, fiber optic and paging, security, audio/visual, and cabling systems. Our professional services fall into five major disciplines: Structured Network Cabling, Audio-Visual Solutions, Security Solutions, Wireless Networks, and Telephone Systems.
Network System Technician Series (1688) New York State Thruway AuthorityNetwork System Technician Series (1688)Albany, NY$64,971–$76,112 / yearHands-on experience required in managing Splunk SOAR, Splunk SIEM, VPN, EDR, Firewall, IPS/IDS, A/V, web filtering, proxy, Azure security, Microsoft Security tools, and full administration of CrowdStrike Falcon, including incident analysis, tuning, configuration, dashboarding, and detection/response workflows. Notes on ApplyingAll interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf) and a cover letter and resume by email to DoTApply@nycourts.gov.