Temporary Help Desk Technician redShift Recruiting, LLCTemporary Help Desk TechnicianSchenectady, NYThe Help Desk Technician will assist with computer deployments, hardware and software installation, troubleshooting, inventory management, and a variety of technology projects. Configure, image, deploy, and update desktop computers, laptops, Chromebooks, tablets, and other technology devices.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIAlbany, NY$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianAlbany, NY$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
NewIT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would : Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.
Help Desk Technician redShift Recruiting, LLCHelp Desk TechnicianAlbany, NYYou'll be the first point of contact for clients experiencing technical issues, handling everything from password resets to basic hardware and software troubleshooting. Our client is a growing managed IT services provider looking for a Level 1 Technical Support Specialist to join their team near Albany, NY.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
NewHelp Desk Support Specialist Rose InternationalHelp Desk Support SpecialistAlbany, New York$25–$30 / hourTemporaryEstablish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements · Support users in the use of the system including, but not limited to, navigation, access, and reports · If required, route issues and requests to appropriate second line of support · Coordinate schedule with Help Desk supervisor to ensure coverage during established business hours · Learn to use Help Desk core tools and software to assist users when needed and obtain a base · Knowledge of the core products supported by the Help Desk · Participate in appropriate training, workgroups, and agency meetings Preferred Education: Some college; computer science-related degree Required Qualifications/Skills/Experience: · Strong MS Windows, MS Outlook, and MS Office knowledge, particularly in MS Excel and MS Word · Knowledge of basic accounting principles · Excellent communication skills · Works well with others · Reliable and trustworthy · Ability to multi-task and set priorities · MS SharePoint knowledge is desirable · Ability to write non-technical correspondence and communicate in writing.
Help Desk Tech II - 2Nd Shift, M-F Albany Medical Health SystemHelp Desk Tech II - 2Nd Shift, M-FAlbany, NY$49,763–$69,668 / yearThe Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorHudson, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
IT Technician I CT Male Associates CorpIT Technician ILatham, NY$25–$29 / hourMale Associates, an employee-owned, multi-discipline engineering, architectural, and land surveying firm based in the Capital Region, is seeking a motivated IT Technician to join our team in Latham, NY. Maintain network users, user environments, directories, printing operations, and basic, low-tier tasks supporting network security.
Network & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansPittsfield, MAFull timeThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Network & Systems Technician - Hudson, NY redShift Recruiting, LLCNetwork & Systems Technician - Hudson, NYHudson, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician , you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Network & Systems Technician, Colonie, NY redShift Recruiting, LLCNetwork & Systems Technician, Colonie, NYColonie, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician , you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Network & Systems Technician- Cohoes, NY redShift Recruiting, LLCNetwork & Systems Technician- Cohoes, NYCohoes, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician , you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Network & Systems Technician- Berlin, NY redShift Recruiting, LLCNetwork & Systems Technician- Berlin, NYBerln, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician , you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Network & Systems Technician- Burnt Hills, NY redShift Recruiting, LLCNetwork & Systems Technician- Burnt Hills, NYBurnt Hills, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician , you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Support Technician / Technical Account Manager Groff NetWorks, LLCSupport Technician / Technical Account ManagerTroy, NYGroff NetWorks is a leading provider of managed technology and IT services, delivering secure, reliable, and responsive solutions to businesses of all sizes. We engaging with candidates of all levels to be considered for future positions as a Support Technician / Technical Account Manager to serve as a key client-facing technology partner.
Senior Developer Support Technician - Albany, NY Rocket Science GroupSenior Developer Support Technician - Albany, NYAlbany, New York$55,000–$85,000 / yearTechnical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. Customer Engineering: This role will also include working as part of our CE team providing proactive technical oversight and driving customer success, including managing long term tasks and projects on behalf of customers.
IT Support Technician I Canyon RanchIT Support Technician ILenox, MAThe Technician resolves day-to-day technology issues, supports the operational systems the property runs on, monitors local infrastructure, and surfaces risk before it reaches the guest. Demonstrate working familiarity with cloud-delivered services the property consumes, including identity, multi-factor authentication, conditional access, productivity, collaboration, and storage platforms.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansAlbany, New York$18–$25 / hourHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
NewNetwork & Systems Technician redShift RecruitingNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
Advanced Audio Visual Technician Albany Medical Health SystemAdvanced Audio Visual TechnicianAlbany, NY$70,068–$108,605 / yearSet up, troubleshoot, and maintain multimedia equipment such as video projectors, monitors, audio systems, video cameras, DVD players, and videoconferencing equipment. The Audio-Visual Specialist acts as a liaison between the customers and Information Technology to resolve any issue that is reported and will fulfill any project based or new requests that are assigned to them in the documented timelines.
NewDesktop Support Technician Compucom StaffingDesktop Support TechnicianLatham, NY$24–$32 / hourOur client is currently seeking a qualified Desktop Support Technician to join their team onsite in Latham, NY and provide end-user support. Rhode Island Applicants : THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.
Systems & Network Technician CB20, Inc.Systems & Network TechnicianNYFULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of modern personal computers and local and wide area networks; Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheralequipment and software; Ability to install office computer systems and networks; Ability to evaluate equipment configuration requirements; Ability to diagnose computer system and network problems and assist in their resolution; Ability to direct users in system and network use; Ability to understand written material; Ability to follow oral and written directions; Physical condition commensurate with the demands of the position. Graduation from a New York State or regionally accredited college or university with an Associate's Degree in managementinformation systems, computer science, information resources management, information technology, or a closely relatedfield and two (2) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance ofcomputer systems and networks; OR,C.
IT support technician Sticker MuleIT support technicianAlbany, New York$25.75–$27.50 / hourThe onsite position reports to our IT Manager, supports our onsite and offsite employees, and maintains hardware and software, including Apple Products, Windows PCs, servers, networking equipment, and computer-driven manufacturing equipment. Installs, troubleshoots and maintains new IT equipment, including Mac/PC/Chromebook devices and peripheral devices related to factory infrastructure.
Learning Environments Work Study Union CollegeLearning Environments Work StudySchenectady, New YorkIn this position, you will also be considered a tier-one help desk technician which is a valuable resume builder for anyone looking to be in the IT/AV field associated with tech and customer service. E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
Network Engineer, Tier 1 New York State Thruway AuthorityNetwork Engineer, Tier 1Albany, NY$85,000–$95,000 / yearSoftware / hardware: Juniper switches and routers, SD-WAN and ISP management experience, Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi, VOIP, SAN/NAS, Enterprise wireless solutions, Dell Server Hardware, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Wyse thin clients, HP and Ricoh Printers. Education Level Required: Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2-year degree with a minimum of 5 years' experience; Or, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.