Description

Concierge – Trustwell

Concierge

Do you love helping others and being the friendly first face people see? In our community, residents and their families count on us for comfort, connection, and care. As a Concierge, you'll be at the heart of that mission, making each day a little brighter for those we serve. Join our team as a Concierge, where you'll play an essential role in creating a warm, welcoming experience for residents, families, and visitors.

What You'll Do

• Greet residents, families, and guests with a smile and provide outstanding customer service.
• Answer phone calls, direct inquiries, and assist with community information.
• Support residents with day-to-day needs such as scheduling and coordinating appointments.
• Safely transport residents to and from scheduled appointments, ensuring their comfort along the way.
• Receive deliveries and assist with coordinating services for residents.
• Assist with light administrative tasks such as filing, scheduling, or data entry.
• Help maintain the reception area to ensure it's always welcoming and professional.
• Partner with other team members to make sure residents feel supported, comfortable, and cared for.

What We're Looking For

• A positive, professional, and approachable demeanor.
• Strong communication and organizational skills.
• Ability to multitask and handle a variety of requests with patience and kindness.
• Previous customer service, hospitality, or administrative experience preferred.
• Compassion and respect for older adults and their families.
• A valid driver's license with a good driving record.

Why Join Us?

At Trustwell, we believe in creating a work environment that fosters growth and satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. By joining our team, you'll become part of a community that values care and compassion toward its senior residents. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Trustwell is an EEO employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.