Construction Support Manager

McKenney's has been going strong for more than seven decades. Our culture values people and ideas, and we work together to deliver the most innovative solutions to our customers. We help you grow in your career through training and support, and as an equal opportunity employer, we provide comprehensive benefits and give you a firm foundation for the future."> Construction Support Manager-McKenney's Inc. -Atlanta, GA

Construction Support Manager

McKenney's has been going strong for more than seven decades. Our culture values people and ideas, and we work together to deliver the most innovative solutions to our customers. We help you grow in your career through training and support, and as an equal opportunity employer, we provide comprehensive benefits and give you a firm foundation for the future.

Atlanta, GA

McKenney's Inc.

BUILDING A HIGHER STANDARD

Since 1948, our proven approach has ensured high-quality solutions at every stage of a building. But we know that providing the highest level of services takes the right people and a healthy environment. With this in mind, our focus is to improve the lives of our customers, employees and communities around us through all aspects of what we do.

Self-performance of all trades, in-house shops and over seven decades of experience have made us the top choice in mechanical contractors, providing highly efficient mechanical systems and a full range of services that meet your unique needs.

https://www.mckenneys.com/

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Full Time

Overview: The Construction Support Manager is responsible for leading, developing, and managing the construction support team to ensure seamless delivery of administrative, operational, and customer-focused services across McKenney's. This position oversees daily operations, drives process improvements, and ensures consistency with company goals and interdepartmental alignment. The Construction Support Manager serves as a mentor and resource for team members, while also collaborating with leadership, project teams, and clients to ensure exceptional performance and quality. Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Entity of type com.vizirecruiter.common.domain.model.Label with id: 2173

Responsibilities:

• Partner with Construction Leadership to build out the structure of the construction support team and effectively cross-train team members within the construction support group.
• Develop Team Leads to successfully steer the branches of the construction support team.
• Lead, manage, and develop support staff, providing coaching, feedback, and performance evaluations.
• Oversee daily workflow to ensure timely and accurate completion of administrative and project support tasks.
• Act as a liaison between project managers, field teams, and internal departments to streamline communication.
• Develop metrics to monitor support team productivity, setting measurable goals and ensuring alignment with departmental objectives.
• Develop, implement, and maintain best practices for documentation, reporting, and process consistency.
• Assist with budgeting, forecasting, and resource planning to support project and department needs.
• Coordinate and lead meetings to share updates, review priorities, and address challenges.
• Ensure compliance with company policies, safety requirements, and industry standards.
• Provide problem resolution for escalated issues from internal teams, vendors, or customers.
• Partner with Construction Leadership to support organizational initiatives and change management efforts.
• Prepare construction support team for upcoming ERP migration and other organizational initiatives.
• Pursue avenues to integrate new technology into processes and systems, and support and encourage the team in technology upskilling efforts.

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Requirements:

Education and Experience

• Bachelor's degree in Business Administration, Management, or related field; or equivalent relevant work experience.
• 5+ years of experience at McKenney's in administrative, operations, or project support roles, including at least 2 years in a leadership position.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Smartsheet, and Tableau.
• Demonstrated ability to manage and develop a team.
• Strong written and verbal communication skills.
• Experience creating job plans, interviewing, and hiring.
• Demonstrated ability to build strong relationships across the organization.

Knowledge, Skills, and Abilities

• Excellent leadership and team-building skills with the ability to motivate and inspire others.
• Strong organizational and time management abilities, with attention to detail.
• Ability to analyze data, generate insights, and make informed decisions.
• High level of accountability and ability to hold others accountable.
• Customer-first mindset with a commitment to delivering high-quality service.
• Demonstrated change management, problem-solving, and conflict-resolution skills.
• Adaptability to changing priorities and business needs.
• High level of professionalism, integrity, and discretion.

PREFERRED REQUIREMENTS

• Experience in the construction, engineering, or facilities management industry.
• Familiarity with ERP or project management systems (e.g., SAP, Procore, CMiC).
• Previous experience with budgeting, forecasting, and operational planning.
• Lean process improvement or Six Sigma knowledge.
• Project Management Professional (PMP) or other leadership certifications.

WORKING CONDITIONS AND PHYSICAL EFFORTS

• Work is performed primarily in a professional office setting with regular use of standard office equipment (computers, phones, printers).
• May require occasional visits to job sites, warehouses, or customer locations, with potential exposure to construction environments.
• Requires the ability to sit for extended periods, with intermittent standing, walking, and light lifting (up to 20 pounds).
• Minimal travel may be required to attend meetings, training, or company events.

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