| Bachelor's degree from an accredited college or university in a related field such as computer and information technology, computer science, software | Required | | | | |
| Knowledge of basic network troubleshooting. | Required | 3 | Years | | |
| Knowledge of Microsoft Windows Active Directory Domain Name Service and Dynamic Host Configuration Protocol. | Required | 2 | Years | | |
| Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software | Required | 2 | Years | | |
| Knowledge of Microsoft Active Directory local and group policy. | Required | 2 | Years | | |
| Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD CERTIFICATION | Required | | | | |
| Experience with using ServiceNow | Required | 2 | Years | | |
| Experience with resolvingTCP/IP network issues | Required | 2 | Years | | |
| Experience in automation and provisioning technologies, such as AWS CLI and Terraform | Required | 2 | Years | | |