Construction Technology Technical Operations Specialist

This role requires the professional intuition that comes only from firsthand construction project experience - success in this role depends on the ability to see processes through the eyes of PMs and Superintendents and to design tools that meaningfully reduce friction in their daily work.

Key Responsibilities

• Own and drive reporting, automation, and workflow projects end-to-end from goal definition to 95% completion.
• Assess departmental reporting needs and design Power BI dashboards that improve visibility, forecasting, and decision-making. Delegate technical execution tasks to the Data and Integrations Analyst and ensure clarity and quality of outputs.
• Validate data accuracy using an Operations-informed lens and resolve discrepancies independently when possible.
• Assist the Operations Specialist to develop and publish web-based training materials, reference guides, and SharePoint resources for operations employees, ensuring training content reflects both technical workflows and real project team needs.
• Reduce manual or duplicate data entry by implementing automation or improved workflows.
• Design and structure new dashboards based on defined projects and goals (Cost/CO, Safety, QC, RFIs/Submittals, Schedule, etc.) and partner with analyst for execution.
• Partner with ConTech leadership on governance, naming conventions, permissions, and long-term standards.
• Support major platform rollouts (e.g., Forma, GC Pay) by translating Ops workflows into system configurations and reporting needs.
• Identify and escalate system gaps, risks, or opportunities for process improvement.

Preferred Qualifications

• 5+ years in construction project management or construction technology with hands-on implementation of enterprise tools and reporting.
• Working knowledge of construction project management platforms including integration touchpoints
• Demonstrated ability to develop web-based training and drive adoption across field/project teams.
• Strong stakeholder management, communication, and change-management skills.

Core Competencies

• Construction Project Operational Workflow Fluency; designs clear workflows and reporting; simplifies field adoption
• Data Interpretation and Reporting Logic Design
• Autonomous Project Execution and Leadership
• Cross-Functional Communication and Translation
• Problem Solving and Root Cause Analysis
• Ability to Drive Complex Deliverables to Completion and guide teams through process and technology updates with empathy and structure

Examples of Work

• Design Cost/CO dashboard logic and direct analyst task execution based on defined goals.
• Develop reporting logic and dashboards for various Cost tracking logs and metrics across groups and divisions.
• Translation of/design and migration of various Excel tracking logs into automated reports and dashboards.
• Develop workflow and reporting logic for RFIs/Submittals performance tracking.
• Map Safety Incident PDF fields into structured datasets for dashboard use.
• Develop training progress tracking metrics and compliance across divisions.
• Design automation flows that reduce duplicate entry between systems.
• Assess and simplify processes for field teams