Contractor Sales Representative

Hillsdale, NY Location | Full-Time

Schedule: Monday through Friday, 7:00 AM to 4:00 PM, plus every other Saturday from 7:00 AM to 1:00 PM.

Join the Herrington Team

Ed Herrington, Inc. is a family-owned and operated building supply company serving customers throughout New York, Connecticut, and Massachusetts. With locations in Hillsdale, Hudson, Chatham, and Millerton, NY; Lakeville, CT; and Sheffield, MA, we have built our reputation on exceptional customer service, quality products, and strong community relationships.

Our commitment to both customers and employees is reflected in our company philosophy: "We Share Your Passion." We take pride in helping our customers succeed by making it easy to do business with Herrington's while fostering a supportive and rewarding workplace for our team members.

Benefits

We offer a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) with Profit Sharing
• Employee Discount Program
• Tuition Assistance
• Paid Vacation, Sick Time, and Holidays

Position Summary

The Contractor Sales Representative is responsible for driving profitable sales growth by developing and maintaining strong customer relationships, expanding existing accounts, securing new business opportunities, and providing outstanding customer service. This role collaborates closely with customers and internal departments to ensure projects are managed efficiently and customer expectations are exceeded.

Essential Responsibilities

• Build and maintain strong relationships with existing and prospective customers.
• Grow sales through effective account management and strategic business development.
• Respond promptly to customer inquiries and provide accurate product and service information.
• Manage assigned accounts to maximize customer satisfaction and company profitability.
• Participate in sales initiatives and promotional programs designed to increase revenue.
• Investigate and resolve customer concerns regarding products, services, or orders.
• Collaborate with the Credit Department to address customer credit matters and protect company interests.
• Coordinate with internal departments to deliver comprehensive solutions and exceptional service.
• Develop and maintain relationships with purchasing agents, contractors, and key decision-makers.
• Maintain accurate customer records and account information.
• Prepare accurate quotes and material estimates.
• Enter orders and coordinate project scheduling and deliveries.
• Support Pro Sales and Counter Sales teams as needed.
• Attend required product training sessions, industry events, and trade shows.
• Demonstrate teamwork, professionalism, and a commitment to company goals and safety standards.

Qualifications

Required

• High school diploma or GED.
• Ability to learn and navigate vendor software and technology systems.
• Strong communication, customer service, and organizational skills.
• Building materials, lumber, millwork, engineered wood products, or construction industry knowledge is a plus.

Preferred

• Associate degree or technical school education.
• One to two years of experience in building materials sales, construction, or a related field.
• Equivalent combination of education, training, and relevant experience will be considered.

Physical Requirements

• Primarily an office-based position with extended periods of sitting and computer work.
• Frequent verbal communication with customers, vendors, and team members.
• Ability to operate a computer, phone, and other standard office equipment.
• Occasional movement throughout the facility to meet with customers and access files or equipment.
• Regularly lift and carry up to 10 pounds and occasionally up to 50 pounds.

If you are customer-focused, relationship-driven, and passionate about helping contractors and builders succeed, we'd love to hear from you. Join the Herrington team and help us continue delivering the service and expertise our customers have come to expect.