CORE Operations Analyst

CORE Operations Analyst

Salary

$76,608.00 - $91,004.00 Annually

Location

Thurston County - Olympia, WA

Job Type

Exempt

Remote Employment

Flexible/Hybrid

Job Number

2026-08469

Department

Office of Financial Management

Division

One Washington

Opening Date

10/15/2026

Closing Date

10/29/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Please note: The starting salary offer will be determined based on the successful candidate's qualifications within the budgeted salary range of $76,608 - $91,004 annually. However, there is the potential for longevity, growth, and salary progression for the individual once employed.

Hybrid: Our physical office is in Olympia, WA. We offer flexible work schedules and locations. This is a hybrid position where most of the work allows for telework. However, you will need to travel to in-person activities, meetings, and events according to business needs.

Why work for OFM

The Office of Financial Management (OFM)serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian.

If you want to play a key role in enhancing how state government serves its citizens, you've found the right place. Join us in making a meaningful difference for every Washingtonian!

The job opportunity

We're hiring a CORE Operations Analyst to help shape how the One Washington (OneWa) Program works, collaborates, and delivers results. In this role, you'll develop and improve the work systems, tools, processes, and governance practices that support effective program operations. You'll analyze business processes, strengthen data quality, and create practical documentation and resources that help OneWa teams and agency partners confidently use program tools and processes.

Are you a problem-solver who enjoys turning complex processes into practical solutions? Bring your ideas, analytical skills, and collaborative approach to a team committed to operational readiness and continuous improvement. Join us in strengthening how teams work together, advancing the OneWA Ways of Working, and supporting a statewide transformation that will make a lasting impact across Washington.

One Washington (OneWA), led by the Office of Financial Management, is an enterprise-wide transformation project focused on replacing 1960s-era technology with a cloud-based Workday solution for finance, procurement, budget, HR, and payroll processes. . The project's core business hours are Monday through Friday, and all project positions are full-time. We offer some flexibility in schedules, subject to core business hours and prior supervisory approval. However, it is very common to work beyond the typical 40-hour workweek to meet the rigorous operational needs and business deliverables required for the go-live timelines.

What you'll work on:

CORE Work Systems, Tools & Processes

• Develop, implement, maintain, and continuously improves CORE work systems, tools, templates, and workflows that support program operations, work prioritization, reporting, and visibility across OneWA.
• Analyze business and operational needs and translates requirements into documented practical tools, workflows, templates, refresh schedules, and reporting solutions that support CORE teams, OneWA workstreams, agencies, and program leadership, as well as create communications, training plans, and checkpoints to ensure user adoption and adherence.
• Evaluat tools and systems to identify functional gaps, dependencies, usability issues, and opportunities for improvement; develops recommendations that consider users, data, operational requirements, and downstream impacts to drive efficiencies.
• Maintain the functionality and supporting information for CORE tools and processes to promote consistency, usability, accuracy, and sustainability, as well as to represent this work in dashboards and reporting to the program and OneWA Leadership.
• Serve as a trusted operational partner to the CORE Teams technical and analyst resources, offering recommendations and insights that balance operational needs with strategic priorities and the ability to execute as part of a work team.

Data, Tool & Governance Quality

• Lead or support process improvement efforts across CORE and OneWA by analyzing current-state processes and developing recommendations, process steps, templates, and implementation approaches that improve efficiency and consistency.
• Consult with work teams, subject matter experts, and stakeholders to understand operational challenges and develop solutions that address business needs and impacts across interconnected processes and teams.
• Develop and maintain process documentation, workflows, roles and responsibilities, tracking mechanisms, and refresh cycles to support consistent execution and reduce operational risk.
• Proactively identifies emerging operational issues and opportunities for improvement and recommends solutions that strengthen program effectiveness and scalability.

Knowledge Enablement & Customer Consultation

• Develop and publish knowledge resources, job aids, micro-learning videos, and other learning materials that enable OneWA teams and agencies to understand and effectively use program tools, processes, and practices.
• Create accessible knowledge products, including visual resources and short-form learning content, to support self-guided learning and consistent adoption of tools and processes.
• Serve as a consultative resource to CORE teams and stakeholders by explaining tool capabilities, processes, governance requirements, and recommended approaches.
• Facilitate discussions with stakeholders to clarify requirements, identify impacts, resolve operational issues, and build shared understanding of tools and processes.
• Communicate complex operational, process, and technical information clearly and translate analysis into practical recommendations for varied audiences.

What we need you to bring:

Required Qualifications:

• Experience in analyzing and improving business processes, operational workflows, or program practices in a complex work environment.
• Experience in developing, maintaining, or improving business tools, systems, templates, workflows, or other solutions that support organizational operations.
• Experience designing, developing, and/or administering business tools and solutions using SharePoint, Microsoft 365, Power Platform, Smartsheet, Power BI, or comparable technologies, including developing reports, dashboards, data visualizations, or tools that communicate operational information.
• Experience in collecting, organizing, validating, and analyzing information to identify gaps, inconsistencies, or opportunities for improvement.
• Proficiency in using technology tools to organize, analyze, visualize, document, and communicate information, including spreadsheet, collaboration, workflow, or comparable business applications.
• Ability to assess the potential impacts of changes to tools, processes, workflows, or data and develop practical recommendations that account for related activities, stakeholders, and downstream work.
• Ability to independently research problems, evaluate potential solutions, develop clear documentation or guidance, and take appropriate action within established requirements.
• Ability to communicate effectively and establish productive working relationships with diverse stakeholders while managing multiple priorities and delivering accurate, timely, and high-quality work. Management principles sufficient to support accurate, consistent, and reliable program information.
• The ability to learn and grow.
• The ability to meet the needs of others

Desired Qualifications:

• Bachelor's degree in business administration, public administration, information systems, data analytics, organizational development, or a related field.
• Experience supporting large-scale enterprise resource planning (ERP), technology implementation, organizational transformation, or business process modernization initiatives.
• Experience applying Lean, Agile, continuous improvement, or similar approaches to analyze and optimize workflows, including identifying interdependencies and developing solutions to improve efficiency, consistency, quality, or usability.
• Experience documenting tool architecture, data structures, business processes, system dependencies, technical and operational requirements, and developing knowledge resources that support effective use of tools and processes.
• Experience working in a large, complex, highly regulated, or public-sector organization with multiple stakeholder groups and interconnected business processes, including facilitating discussions to gather requirements, identify impacts, resolve issues, and build shared understanding.

We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. Don't let doubts stop you from applying for this position. If you have transferable experience, please tell us about it or contact us with questions about the required qualifications and how your experience relates to them.

Supplemental Information

What we offer

At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees.

Please visit our Recruitment Page for a full list of benefits available to employees. Here's a quick glance at some of the unique benefits that OFM offers:

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

Application Process:

Once you've decided to apply for a state government job, you'll complete an online application to showcase your qualifications. Keep in mind that once you submit the application, a real person will read it. We do not use AI or any other technology to screen your application and reject it. Please ensure you provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews. If you require a reasonable accommodation during the application process, please call 7-1-1 or 1-800-833-6384.

When completing your application, please attach all of the following required documents:

• Cover letter: describing your qualifications for this specific position
• Resume: that details your applicable experience and education.
• References: at least three professional references and their current contact information.

Questions:

OFMs Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at TalentAcquisition@ofm.wa.gov.

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects diversity in culture, race, ethnicity, sexual orientation, and gender identity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

The application process requires that you attach a cover letter detailing how you meet the qualifications of this position and a resume. Please check your attachments and click below to indicate you have attached the required documentation.

• Yes, I have attached a cover letter and a resume.
• No, I have not attached a cover letter and a resume.

02

Please indicate your current work authorization status in the United States:

• I am a U.S. citizen or lawful permanent resident (green card holder) authorized to work in the United States permanently.
• I hold a temporary work authorization visa (including F-1 OPT/CPT, H-1B, TN, etc.) or will require current or future sponsorship.

03

Describe your experience analyzing and improving business processes, operational workflows, or program practices in your past work environments.

04

What is your experience developing, maintaining, or improving business tools, workflows, reports, or dashboards using SharePoint, Microsoft 365, Power Platform, Power BI, Smartsheet, or comparable technologies? Describe when and where you gained this experience.

05

Describe how you analyzed information to identify gaps or inconsistencies. How did you investigate the issue, assess potential impacts, and determine an effective solution?

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov