Councill Federal Credit Union - Service Representative (Part-Time)

Councill Federal Credit Union - Service Representative (Part-Time)

Salary

$17,000.00 - $20,000.00 Annually

Location

Normal

Job Type

Part-Time

Job Number

202300928

Department

Councill Federal Credit Union

Opening Date

09/22/2026

• Description
• Benefits
• Questions

Description

Summary:

The Councill Federal Credit Union Service Representative provides front-line support to members by processing daily transactions, opening and maintaining accounts, and delivering exceptional service within a university-focused credit union environment. This role requires accuracy, professionalism, and a strong commitment to member satisfaction.

Examples of Duties

Essential Duties and Responsibilities:

• Member Transactions - Process deposits, withdrawals, payments, transfers, and check-cashing with accuracy and efficiency.
• Account Services - Open new accounts, assist with account updates, and support members' banking needs across savings, checking, and specialty products.
• Member Support - Provide clear information, resolve member concerns, and recommend products or solutions that align with members' financial goals.
• Cash Handling - Balance the cash drawer daily, maintain accurate records, and follow established cash-control procedures.
• Compliance - Adhere to all credit union policies and regulatory requirements, including BSA, OFAC, and the USA PATRIOT Act.
• Administrative Support - Assist with phones, filing, scanning, and general office operations to ensure smooth daily workflow.
• Loan Processing - Gather, process, and file loan application documents according to established procedures.
• Collections Support - Contact members regarding delinquent loans and assist with early-stage collection efforts.

Typical Qualifications

Minimum Position Requirements:

• High school diploma or equivalent; Associate degree preferred.
• Customer service and financial institution experience preferred.
• Strong communication skills, professionalism, and attention to detail.
• Ability to handle cash accurately and maintain confidentiality.
• Ability to process financial data and transactions according to established procedures.
• Familiarity with loan documentation and basic collection practices.

This position is not eligible for benefits.

01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have strong communication skills, professionalism, and attention to detail?

• Yes
• No

03

Do you have the ability to handle cash accurately and maintain confidentiality?

• Yes
• No

04

Do you have the ability to process financial data and transactions according to established procedures?

• Yes
• No

05

Are you familiar with loan documentation and basic collection practices?

• Yes
• No

Required Question

Employer Alabama Agricultural and Mechanical University

Address 449 Buchanan Way

Normal, Alabama, 35762

Phone 256-372-5835

Website www.aamu.edu