Court Business Supervisor - Data Experience Team

Court Business Supervisor - Data Experience Team

Salary

$108,228.00 - $142,020.00 Annually

Location

Thurston County - Olympia, WA

Job Type

Exempt

Remote Employment

Flexible/Hybrid

Job Number

2026-94

Department

Administrative Office of the Courts

Opening Date

11/12/2026

Closing Date

11/29/2026 11:59 PM Pacific

• Description
• Benefits

Description

Washington Courts Employment Opportunity

Administrative Office of the Courts (AOC)

Court Business Supervisor

Data Experience Team

Court Services Division

Our Mission: To advance the timely, effective, and equitable operations of the Washington State judicial branch.

Location: Olympia, Washington (AOC requires employees to reside in Washington State).

In-Office Requirement: This position requires at least two days per week working in-office.

Salary: $108,228 - $142,020 per year (DOQ). This position is not eligible for overtime.

Closes: November 29, 2026. AOC reserves the right to close the recruitment at any time after seven calendar days.

Position Details

The Washington State Administrative Office of the Courts (AOC) is seeking a collaborative, experienced, and forward-thinking Court Business Supervisor to lead the Data Experience team within the Court Services Division.

This position provides direct supervision and business leadership for three functional areas:

• Enterprise Data Repository (EDR) Business Team: Supports statewide court data exchanges, business requirements, data mapping, and coordination with internal and external partners.
• Data Quality Team: Supports data quality initiatives, data governance practices, data standards, and continuous improvement of court data.
• Public Viewers Team: Supports business operations, requirements, and enhancements for public-facing court information and access systems.

The successful candidate will supervise a multidisciplinary team of professional staff, primarily business analysts, and serve as a key business owner for systems, services, and initiatives supported by the team.

Washington operates a non-unified court system, with courts using both AOC-supported case management systems and independently managed systems. This environment creates unique challenges and opportunities related to data quality, interoperability, information sharing, and public access.

We are seeking a leader who can navigate this complexity, build effective relationships, develop staff, and help ensure that business processes and technology solutions meet the evolving needs of Washingtons courts.

Duties and Responsibilities

Some of the duties you will perform are:

• Provides full supervisory leadership for assigned staff, including onboarding, training, performance management, workload planning, scheduling, and coordination with internal service teams.
• Supervises and develops business analysts, oversees daily operational needs, and represents the agency at meetings, events, and conferences.
• Guides decision-making for a specific line of business by translating strategy into requirements, priorities, use cases, and maintained business work products.
• Uses expertise in court operations and customer experience to pinpoint business requirements and develop solutions that strengthen statewide court processes.
• Builds support for the line-of-business vision while maintaining productive relationships with court partners, vendors, agencies, and other stakeholders.
• Collaborates across AOC including the Court Business Office, Information Services Division, and project managers to align strategy, plan deliverables, and support successful software development.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree in computer science, business administration, public administration or closely allied field

AND

• Ten (10) years of combined experience in business analysis, business process management, requirements engineering, systems analysis, IT project involvement, supervisory role, systems integration.

Demonstration of relevant work experience may substitute for education experience.

Desired Qualifications

• Experience with Washington's Courts of Limited Jurisdiction and/or Superior Courts.
• Experience with operating Washington Court's case management systems (JIS/DISCIS, SCOMIS, Enterprise Justice (formerly known as Odyssey)) a plus.
• Understanding of Washington's justice system, including courts, commissions, and judicial operations, with awareness of trends in court administration.
• Experience in government, courts, public-sector technology, or other complex enterprise environments is desirable.
• Experience working as a business analyst, supervising business analysts, or leading business analysis functions.
• Experience serving as a business owner, product owner, for technology-supported services or initiatives.
• Proficient in writing queries and querying data.
• Ability to manage competing priorities across multiple teams and business functions.
• Familiarity with data quality, data governance, systems integration, or information management.
• Experience collaborating with technical teams and nontechnical stakeholders.
• Strong communication, problem-solving, facilitation, and relationship-building skills.
• Experience supporting organizational change and continuous improvement.
• Ability to work effectively in a complex environment involving multiple organizations, systems, and stakeholders.
• Proficient in preparing accurate written documentation related to business processes and court business operations, issue resolution, and other written communication.
• Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role.
• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

How to Apply

In addition to completing the online application, to be considered for this position, you must include the following:

• Current Resume;
• Letter of Interest describing how you meet the specific qualifications for the position.

To view our current open positions and view benefits information, visit our Jobs Page @ Courts Jobs. To submit an application for this position, click here to APPLY!

Supplemental Information

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, citizenship or immigration status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact us @ Recruitment@courts.wa.gov.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.

AOC requires employees to reside in Washington State within the first 90 days of hire. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov