CS Sales Area Manager

Who You Are

“It’s our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world” – E80 Group CEO and Founder, Enrico Grassi
Sounds like you? Great! Here’s what E80 Group has to offer.

Position Description:

The Customer Service Sales Area Manager is a position with a broad range of duties, including professional relationship with customer, proposal and contract management, customer / account management and development, sales planning and forecasting.

Duties and Responsibilities:

1. Develops business with the assigned key account customers and establishes productive, professional relationships with key personnel and enhancing customer engagement through periodic visits and dedicated programs.
2. Meets sales targets and strategic objectives, defines CS sales forecasts, and contributes to the annual sales plan in support of organizational strategy, ensuring costs and expenditures remain within the assigned budget.
3. Contributes to the development of business plans and CS sales budgets aligned with company objectives, ensuring adherence to assigned cost target.
4. Proactively leads strategic account planning by defining shared performance objectives, financial targets, and key milestones for a one to three-year period.
5. Continuously assesses, clarifies, and validates customer needs, and coordinates cross-functional efforts to develop tailored solutions that effectively address those needs.
6. Evaluates customer business processes and provides feedback on customer relations, technical improvements, and commercial opportunities to support revenue growth.
7. Acts as liaison for internal and external communications with assigned accounts. Manages ongoing conference calls and ensure a positive relationship with assigned accounts. Provides regular status reports and manage task lists on assigned accounts progress for all project areas.
8. Performs other related duties as assigned.

Qualifications:

• Proven Customer Service skills and Account Management required in order to create, maintain and enhance customer relationships
• Preferred experience in material handling industry (automated system)
• Extremely detail oriented
• Willingness to travel frequently
• Solid proficiency of Microsoft Office and Salesforce
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills

What's in It for You

Compensation: $110K - $150K DOE + Bonus (FLSA Exempt) 

Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match

Location: Chicago, IL (Hybrid)

Travel: Up to 50%

Qualified applicants will receive consideration.
E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.