Customer and Administrative Support Representative

Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

 
Benefits/Perks

• Paid employee health insurance
• Simple IRA retirement plan with company match
• Vacation, paid time off
• Company-paid training
• Company provided Culligan in-home products
• Bonus opportunities available

Job Summary
Culligan Water is seeking an individual experienced in customer relations and office administrative work. The Customer and Administrative Support Representative works directly with customers in person, on the phone, and through email to discuss orders, resolve problems, and meet related needs. This person will also perform administrative tasks as delegated such as accounts payable and data entry. To be a successful Customer and Administrative Support Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. 

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders 
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation
• Perform other tasks such as Accounts Payable and data entry in a competent and timely manner

Qualifications

• High school diploma or GED
• Minimum of three years of customer service experience required
• Minimum of three years of office administration experience required 
• Strong time management and project management skills
• Fluency in Spanish strongly preferred
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal
• Fluency in Spanish language strongly preferred

About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.  Culligan of the Rio Grande Valley has been in San Benito at the same location since 1975, and is a family owned and operated business.  

 

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.