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Customer Care Specialist

LEV MONITORING SOLUTIONS INC

  • Northbrook, IL
  • 10 days ago
  • Full-time
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Skills

  • Best Practicesunmatched
  • Cardiologyunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Electronic Medical Recordsunmatched
  • Equipment Maintenance/Repairunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Healthcare Providersunmatched
  • Industry/Trade Analysisunmatched
  • Interpersonal Skillsunmatched
  • Leading Edge Technologyunmatched
  • Medical Record Systemunmatched
  • Patient Careunmatched
  • Patient Educationunmatched
  • Patient Follow-upunmatched
  • Plan Meetingsunmatched
  • Record Keepingunmatched
  • Records Managementunmatched
  • Regulatory Complianceunmatched
  • Service Deliveryunmatched
  • Team Playerunmatched
  • Vision Planunmatched

Description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About the Role:
Join LEV MONITORING SOLUTIONS INC as a Customer Care Specialist in our Northbrook location. In this pivotal role, you will connect patients with essential healthcare services, ensuring a seamless experience while representing a company dedicated to innovative monitoring solutions.



Responsibilities:
  • Act as the primary point of contact for patients, addressing inquiries and providing support.
  • Coordinate patient appointments and follow-up consultations to ensure continuity of care.
  • Educate patients on monitoring services and equipment usage for optimal health outcomes.
  • Build and maintain strong relationships with healthcare providers and community organizations.
  • Document patient interactions and maintain accurate records in compliance with HIPAA regulations.
  • Collaborate with internal teams to enhance patient care processes and service delivery.
  • Conduct outreach initiatives to engage and inform potential patients about services offered.
  • Stay updated on industry trends and best practices to continually improve patient experiences.
Requirements:
  • Proven experience in patient care or healthcare liaison roles; Cardiology is a plus.
  • Strong communication and interpersonal skills to foster relationships.
  • Knowledge of Cardiology and patient care needs.
  • Ability to work independently and as part of a collaborative team.
  • Proficiency in using electronic health records and patient management systems.
  • Compassionate demeanor with a genuine interest in patient welfare.
  • Relevant certifications in healthcare
About Us:
LEV MONITORING SOLUTIONS INC has been a leader in healthcare monitoring, providing cutting-edge solutions that enhance patient care. Our commitment to excellence and innovation has earned us the trust of healthcare providers and patients alike, making us a preferred choice in the industry. Join our team and experience a supportive work environment that values your contributions and fosters professional growth.

Numbers & Facts

LocationNorthbrook, IL
Job TypeFull-time

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