• Easton, PA
    6 days ago

    Job Description

    Customer Experience Agent

    Looking for a customer-focused role where you can make an impact every day? Join our team as a Customer Experience Agent and help deliver exceptional service to customers while building valuable experience in a fast-paced, professional environment.

    START DATE: 12/10/2026

    Shift: Mon-Fri 11:30am-8:00pm

    What You'll Do

    • Assist customers with account and product-related questions
    • Handle inbound and outbound calls while providing outstanding service
    • Document customer interactions and complete service requests accurately
    • Support customer retention and outreach initiatives
    • Work in a collaborative, high-energy call center environment

    What We're Looking For

    • High school diploma or GED
    • Previous call center experience required
    • Strong communication and computer skills
    • Ability to multitask and remain organized in a fast-paced setting
    • Financial or banking experience is a plus
    • Experience with email/chat support, Excel, or bilingual skills is a plus

    Why Apply?

    • Stable, customer-focused role
    • Opportunity to grow your customer service and professional skills
    • Supportive team environment
    • Fast-paced work with opportunities to make a difference every day

    You should be proficient in:

    • Customer Service

    Numbers & Facts

    LocationEaston, PA
    IndustryStaffing/Employment Agencies
    Company Size10 to 19 employees
    Websitehttp://Expresspros.con/waxahachietx

    Benefits

    401K, Employee Referral Program, Life Insurance

    About Company

    As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

    Skills

    • Banking Servicesunmatched
    • Call Centersunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Support/Serviceunmatched
    • High School Diplomaunmatched
    • Maintenance Servicesunmatched
    • Multilingualunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Service Deliveryunmatched
    • Team Playerunmatched

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