Customer Experience Associate

Saint Joseph, MO

$41,026–$50,254 Per Year
Instant Apply

13 days ago

Job Description

- Agent Support Representative / Agent Customer Service Associate:
  - Compensation: $41,026 – $50,254 per year plus a 5% target performance bonus
  - Responsibilities: Handle inbound calls and emails from agents and Independent Marketing Organizations (IMOs), manage licensing and contracting processes, and provide product support.
- Customer Experience (CX) / Bilingual CX Associate:
  - Compensation: $41,026 – $50,254 per year
  - Responsibilities: Serve as the primary point of contact for life insurance and annuity policyholders, answering inquiries and processing policy transactions.

Key Benefits & Perks

- Comprehensive paid training (no prior insurance experience required for entry-level call center roles)
- Paid time off (3+ weeks) and 11 paid holidays
- Flexible health benefits and 401(k) with company match
- Tuition reimbursement and ongoing talent development
- Full-time day shift 8am to 5pm M-F

Numbers & Facts

Location	Saint Joseph, MO
Salary	$41,026–$50,254 Per Year

Skills

Annuitiesunmatched
Call Centersunmatched
Contract Managementunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Insuranceunmatched
License Managementunmatched
Life Insuranceunmatched
Marketingunmatched
Multilingualunmatched
Product Supportunmatched
Transaction Processing/Managementunmatched

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