Customer Experience Internship (onsite- Mansfield Oh) Summer 2027

Customer Experience Internship - Are you ready to make a difference? Dive into the Corporate World with School Specialty!

Ready to kickstart your career journey? As an intern with us, you'll be fully immersed in the excitement of the corporate world, working hand-in-hand with industry leaders in your chosen field. Our mission is to offer you real-world experiences that are as meaningful as they are impactful. You'll tackle genuine projects, contribute to your team's success, and build essential skills that will set you apart.

At School Specialty, we believe in the power of mentorship, providing you with dedicated support to fuel your professional growth. Your ideas matter here, and your development is our top priority. Join our vibrant team, make a difference, and let's achieve great things together!

Who is School Specialty? Everything School Specialty offers is designed for one purpose - to help students succeed! We believe every student can flourish in an environment where they feel safe and inspired to explore and grow. We're determined to positively impact the future, one child at a time. We need to talk if you share our passion:

What you'll do:

• Gain real-world hands-on experience in the field of customer experience, supporting the customer through the order and support process, ensuring the data accuracy and the importance of customer experience.
• • Understanding the importance of reporting functions, operational numbers report outs and department specific data analytics.
• Learn how to work cross functionally with different departments, leaders and peers.
• Communicating directly with internal stakeholders
• Be part of the solution, by collaborating with key stakeholders to identify and solve problems
• Be assigned to a designated mentor who will guide your development by assigning tasks and projects that will support the team and department

What we expect you to bring to the table:

• Being self-motivated
• Desire to learn and continue to grow professionally
• Critical thinking and problem-solving skills
• Attention to detail
• Flexibility and adaptability
• Strong written and verbal communication skills
• Strong technical orientation and technical computer navigation skills

Work Location:

• This is an onsite internship. Your reporting location will be our Mansfield Ohio facility, at 100 Paragon Parkway, Mansfield Ohio.

Compensation Information:

• The compensation range is $17-$19 per hour

Minimum Required Qualifications:

• Currently attending a 4-year college/university, pursuing a degree in Business or relevant field.

• Able to commit to full time hours (40 hours per week) during the 2027 summer

We're determined to positively impact the future, one child at a time.

If you share our passion, we need to talk.

Just imagine what we could do together.

Additional Information

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• School Specialty, Inc. is a Drug-Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment.
• EEO/AA including Vets and Disabled
• If you need reasonable accommodation for any part of the employment process, please contact us by email at Opportunities@SchoolSpecialty.com and let us know the nature of your request and your contact information.