Manager, Customer Care & Sales Enablement Interstate Gas SupplyManager, Customer Care & Sales EnablementOhioWhile responsible for leading the Learning & Development and Quality Assurance functions, including direct leadership of supervisors within those disciplines, the Manager is also expected to actively design training, develop content, facilitate learning, analyze performance trends, and lead readiness efforts for key business initiatives. The Manager, Care & Sales Enablement plays a critical role in improving customer experience, accelerating employee effectiveness, strengthening leadership capability, and supporting ongoing efforts to improve quality, retention, and cost-to-serve.
Manager, Customer Care & Sales Enablement SCANA EnergyManager, Customer Care & Sales EnablementOhioWhile responsible for leading the Learning & Development and Quality Assurance functions, including direct leadership of supervisors within those disciplines, the Manager is also expected to actively design training, develop content, facilitate learning, analyze performance trends, and lead readiness efforts for key business initiatives. The Manager, Care & Sales Enablement plays a critical role in improving customer experience, accelerating employee effectiveness, strengthening leadership capability, and supporting ongoing efforts to improve quality, retention, and cost-to-serve.
Customer Care Consultant JushiCustomer Care ConsultantMansfield, Ohiooperational aspects of the business, all employment and compensation decisions are the sole responsibility of RJK LLC RJK LLC (The “Company”), has entered into a definitive agreement with Jushi as the management services provider responsible for services necessary and appropriate for the day-to-day operations, administration, and management of the Company’s operations. Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds.
Work at Home Customer Service Advisor (Ohio residents) MorleyWork at Home Customer Service Advisor (Ohio residents)OhioFull timeWe do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. You’ll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
Customer Service Representative, Call Center - Blue Ash, OH Green DotCustomer Service Representative, Call Center - Blue Ash, OHOhioIn Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportMansfield, OhioThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
Customer Service Representative EssilorLuxottica SACustomer Service RepresentativeMansfield, OHWe offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Perform computer entry as required, orders that may come from phone calls, faxes, emails or other sources; To provide technical information about our products and answer questions regarding the use of the electronic (web) ordering systems; Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs; Manage daily service level reports; QUALIFICATIONS.
Customer Experience Coordinator (Part-Time) - West Chester, OH Veterinary Emergency Group (VEG)Customer Experience Coordinator (Part-Time) - West Chester, OHTownship of West Chester, OHThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
Representative Needed for Inbound Customer Service Role Disabled Veteran SolutionsRepresentative Needed for Inbound Customer Service RoleOHRemoteFull timePreferred ExperienceExperience in healthcare, insurance, social work, or mental healthFamiliarity with medical terminology and health benefit plansProven success in remote customer facing role, especially in complex, high-volume environmentsWhy you'll love working with DVS:Competitive compensation and comprehensive benefitsOpportunities for professional growth and developmentA supportive, inclusive, veteran-owned organization committed to excellence and serviceIf you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you. Join Disabled Veteran Solutions (DVS) as a Customer Care AdvisorDisabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division.
Customer Service Representative Mechanics Bank-OhioCustomer Service RepresentativeAshland, OhioServices customers at the window by receiving funds; processing transactions via the computer terminal and paying out funds as required. Processes banking transactions in an efficient and professional manner, making every effort to exceed customer expectations and strengthen client relationships.
Care Center Representative - Remote PA, WV, VA, KY, OH, TN ModivCare Inc.Care Center Representative - Remote PA, WV, VA, KY, OH, TNOHRemoteAt VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments. As a Care Center Representative, you will: Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Customer Service Representative Circle K StoresCustomer Service RepresentativeOhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Lead Customer Service Representative Circle K StoresLead Customer Service RepresentativeAshland, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateMansfield, OH$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate Walgreen CoCustomer Service AssociateMansfield, OH$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTMansfield, OhioAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
NewCustomer Service Admin - FOS - Afternoons Church & DwightCustomer Service Admin - FOS - AfternoonsOhioManage the customer service window, dealing with multiple carriers in proper load assignment, processing paperwork and Bills of Lading and issue resolution. This position will interact with carriers, the Shipping Office and warehouse personnel to insure the efficient flow of orders to customers in a high volume, fast paced distribution environment.
Care Manager, Telephonic Nurse CenterWellCare Manager, Telephonic NurseOhioRemoteWork at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Sales Representative - Mid-Ohio - Emergency Care (Fire/EMS) StrykerSales Representative - Mid-Ohio - Emergency Care (Fire/EMS)Mansfield, OhioHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Health Care Assistant I [Bucyrus, OH] Third Street FamilyHealth Care Assistant I [Bucyrus, OH]Bucyrus, OHOrganizational Information: Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. The ideal candidate values continuous learning, leads with a welcoming spirit, takes ownership of their work, and is passionate about supporting people and building stronger communities.