Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I opened my agency in January 2018 and currently lead a close-knit team of three. We've built our business around honest advice, personalized service, and developing long-term relationships with our customers. I take pride in creating an environment where both customers and team members feel valued, and I'm excited to continue growing our agency!
Our office has a relaxed, family-oriented atmosphere while maintaining high expectations for performance and accountability. As a smaller agency, every team member plays an important role and has the opportunity to work directly with me, receive hands-on coaching, and make a meaningful impact on our success.
We offer a competitive compensation structure that includes a base salary, monthly sales commissions, production-based bonuses every two months, and an annual performance bonus. We believe in rewarding hard work and providing motivated individuals with opportunities to increase their earnings as they achieve their goals.
I'm looking for someone who is sales-driven, motivated, and eager to grow professionally. The ideal candidate enjoys building relationships, takes initiative, and thrives in an environment where results matter. If you're looking for a supportive team with strong earning potential, personalized coaching, and the opportunity to help grow a successful agency, we'd love to meet you!
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Joe Mattera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Prior State Farm experience preferred.