Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
*Seeking Bilingual Spanish Candidates*ABOUT OUR AGENCY:
At Jose Olguin State Farm, we believe a great workplace should help you grow both professionally and personally. With 25 years of State Farm experience, our team offers an opportunity to build valuable insurance and financial services expertise, develop strong relationship-building skills, and make a meaningful difference in the lives of our customers.
You’ll be part of an agency that values learning, teamwork, community, and personal growth—with the opportunity to build a rewarding career while helping others plan and protect their futures. If you’re motivated to learn, grow, and make an impact, we’d love to have you join our team.
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Jose Olguin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish