Customer Relations Representative - State Farm Agent Team Member

Cynthia D'Amico - State Farm Agent
  • West Palm Beach, FL
  • Full-time
24 days ago

Job Description

Benefits:
  • License Reimbursement
  • Salary Plus Commission
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 1992, bringing more than three decades of experience to the agency and earning multiple State Farm honors and qualifications along the way. I’m also a proud graduate of Southern Methodist University. Throughout my career, I’ve focused not only on building a successful agency, but also on creating an environment where team members can develop rewarding, long-term careers.


Giving back and staying connected to our community are important to us. I’m a Take Stock in Children sponsor and stay actively involved with both the Palms West Chamber of Commerce and the Wellington Chamber of Commerce.


Our office culture is centered around teamwork and a true work-family environment. We invest in training, mentorship, and professional development to help team members strengthen their skills, increase their earning potential, and continue progressing in their careers. We also believe work should be enjoyable, with fun office promotions, activities, team lunches, and events throughout the year.


My goal is to create a happy, friendly environment where people feel valued, empowered, and supported in both their professional and financial growth. If you’re looking for a positive, collaborative workplace where you can learn from decades of experience, build your career, and enjoy the people you work with, we’d love to meet you.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Cynthia D'Amico - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
  • Bilingual Spanish preferred.
 

Numbers & Facts

LocationWest Palm Beach, FL
Job TypeFull-time

Skills

  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Insuranceunmatched
  • Mentoringunmatched
  • Multilingualunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Retention Programsunmatched
  • Revenue Growthunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Training/Teachingunmatched

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