Customer Service Collections Rep

UR Medicine Thompson Health

Canandaigua, New York

JOB DETAILS
SKILLS
Communication Skills, Credit and Collections, Customer Support/Service, Finance Software, Financial Systems, Medical Billing, Microsoft Excel, Microsoft Word, Past Due Accounts, Public/Media/Press/Analyst Relations, Telephone Skills
LOCATION
Canandaigua, New York
POSTED
30+ days ago

Schedule: Per Diem (Monday-Friday - days)

Main Function: 

  • Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
  • Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.
  • Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines.
  • Lives the CARES values and promotes the Thompson Way.

Qualifications:

  • Associates Degree preferred.
  • 2 to 3 years of previous medical billing or collection experience is required.
  • Familiarity with collection practices.
  • Excellent public/patient relations and communication skills.
  • Skills in using computers, including Excel and Word required.
  • Skills in using web-based patient financial applications/systems.

    Pay Range: $19.50 - $23.00

    Starting Pay: Based on Experience

    Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.

    About the Company

    U

    UR Medicine Thompson Health