Customer Service / Office Assistant

Now hiring an Office Administrator in Atlanta, GA. This full-time position offers a weekday schedule from 8:00 AM to 5:00 PM, with a pay rate of $20.00 per hour. The role involves managing high volumes of customer calls, handling invoicing and payment collections, providing excellent customer service, and supporting general office operations. Ideal candidates will have previous customer service or office administrative experience, strong communication skills, and the ability to multitask in a fast-paced environment. Dependability, attention to detail, and a customer-focused attitude are essential to succeed in this role.

Benefits

• Competitive pay of $20.00/hour
• Monday–Friday, 8:00 AM–5:00 PM schedule
• Opportunity to gain experience in construction services and equipment rentals industry
• Work with an established company committed to employee growth and success

About the Role

Handling inbound customer inquiries, making outbound collections calls, maintaining accurate records, and assisting with administrative duties to ensure smooth office operations.

Pay Rate

$20.00 per hour

Available Shift Times

Monday–Friday, 8:00 AM–5:00 PM

Key Responsibilities

• Respond to customer questions regarding services, invoices, and accounts
• Follow up with customers on past-due invoices for collections
• Address billing questions and resolve payment concerns
• Keep detailed records of customer interactions and payment activities
• Support general administrative tasks and data entry
• Collaborate with team members for efficient customer service

Key Requirements

• Previous experience in customer service, office administration, or accounts receivable preferred
• Comfortable handling high call volume and making outbound collection calls
• Strong verbal communication and active listening skills
• Basic computer proficiency and quick learner
• Attention to detail, organizational skills, and multitasking ability
• Positive, dependable, and customer-oriented attitude

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