CUSTOMER SERVICE QUOTATION SPECIALIST

CUSTOMER SERVICE QUOTATION SPECIALIST

Location: Dallas, TX | Onsite

COMPENSATION & SCHEDULE

• $18/hour

• Full-time, 9:00 AM – 6:00 PM, Monday–Friday

• Paid parking provided

ROLE IMPACT

This role supports the client’s quotation and customer service operations by providing accurate pricing estimates, coordinating requests, and ensuring timely follow-up. Success in this position is defined by precision, efficiency, and the ability to communicate professionally while maintaining organized documentation.

KEY RESPONSIBILITIES

• Review and process customer quotation requests with a focus on accuracy and timeliness

• Communicate with customers to clarify specifications and provide professional support

• Enter and maintain pricing, order, and customer data in internal systems

• Collaborate with internal departments to ensure consistent delivery of client expectations

• Track, review, and follow up on outstanding quotes to ensure closure

MINIMUM QUALIFICATIONS

• 1–2 years of experience in customer service, order entry, or quotation-related work

• Strong attention to detail and organizational skills

• Demonstrated critical thinking and problem-solving abilities

• Proficiency with basic office software (e.g., MS Office, CRM or ERP systems)

• Must reside within a 30-minute commute of the Dallas office

CORE TOOLS & SYSTEMS

• Microsoft Excel, Outlook, and Word

• CRM or ERP systems (e.g., Salesforce, SAP, or similar)

• Quote management and document tracking tools

PREFERRED SKILLS

• Prior experience in estimating, quoting, or technical service environments

• Excellent written and verbal communication skills

• Ability to manage multiple priorities in a fast-paced setting

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