Job Summary: Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customers' unique need and finding a solution? If so Apply today!
Job Description Overview
Provide Excellent Customer Experience for potential and existing Customers
Develop and maintain positive relationships with potential and existing customers
Answer questions and discuss product offerings with customers to help meet their unique needs
Billing resolution
Identify opportunities to cross-sell, develop new customer opportunities and grow the agency
Assist agency owners with attaining agency goals
consultative insurance reviews for prospective and current customers to ensure their coverages meet their needs
complete and present insurance quotes to prospective and current customers
maintain current customer accounts through policy changes and customer interactions
follow up on sales leads and prospective customers
Position Requirements
High School Diploma or equivalent
Property & Casualty License obtained within 30 days of hire (not paid for by employer)
Outgoing, upbeat, and positive personality
Team Player
Compensation
hourly
bonus
commission
paid time off
Company Culture At the Steve Clark Agency/American Family Insurance, we believe in working together as a team in a positive and respectful environment. We're committed to coaching and developing our team members to reach their highest potential. Our customers are our family, friends and neighbors and we treat everyone like family. We cultivate an inclusive, supportive atmospher
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
Numbers & Facts
Location
Springfield, IL
Job Type
Full-time
Skills
Billingunmatched
Coachingunmatched
Cross-Sellingunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Develop and Maintain Customersunmatched
Fundingunmatched
High School Diplomaunmatched
Insuranceunmatched
Licensingunmatched
Problem Solving Skillsunmatched
Sales Prospectingunmatched
Team Playerunmatched
Training/Teachingunmatched
Vision Planunmatched
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