Customer Service Representative (Automotive)- No Experience Needed

Love talking with people? Get paid well for it, and learn the car business from the ground up.

Ardmore Toyota is hiring two Customer Service & Sales Representatives for our Business Development Center (BDC), with full-time (39 hours/week) and part-time (20 hours/week) positions available. You’ll be the first person our customers talk to when they’re shopping for a car, by text, email, phone, and video. No sales floor and no car experience needed. If you’ve worked in hospitality, or you’ve just graduated and you’re good with people, you already have the skills that matter most.

What you’ll do

• Reply quickly and helpfully to customers who reach out online by email and text
• Support our sales team with replies to interested clients
• Record short walkaround videos of vehicles on your phone and send them to interested buyers
• Make and take calls to help customers find the right vehicle and schedule appointments
• Make every customer feel welcome. Many of our customers’ first impression of us comes from you.

What you’ll get

• Real earning potential: You’ll earn $19–$20/hour, plus monthly bonuses.
• Paid training and ongoing development: a 4-week initial training program covering our systems, our inventory, and how to help customers buy with confidence, plus continued career development as you grow with us
• Your choice of schedule: full-time at 39 hours/week or part-time at 20 hours/week, [days/hours, e.g., Saturday rotation]
• Benefits: [health/dental/vision, 401(k), paid time off, employee vehicle and service discounts]
• A clear path up: BDC is a common starting point for moving into sales, management, finance, and other roles at our dealership.
• A team that has your back: fast-paced but supportive, and good work gets noticed

You’re a great fit if you:

• Enjoy talking with people and are comfortable on the phone and on camera
• Are comfortable with technology (if you can text, email, and use social media, you’re set)
• Stay positive and organized when it’s busy
• Have experience in hospitality (a plus, but not required)

No automotive experience required. Bring the attitude, and we’ll teach you the rest.

 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.