Customer Service Representative - Manufacturing

Saltera HR
  • Tempe, Arizona
    30+ days ago

    Job Description

    Manufacturing Administrative Assistant – Data Entry & ERP Support

    Pay: $22–$23 per hour, depending on experience

    Saltera HR is seeking a detail-oriented Manufacturing Administrative Assistant to support our client’s Engineering and Production teams. This position focuses on accurate data entry, ERP job setup, and preparing the documentation needed to keep manufacturing jobs organized and moving through production.

    This is not a traditional customer service or call center role. You will receive job information from Engineering, enter it into JobBOSS ERP, create jobs and travelers, and prepare the paperwork Welders, Assemblers, and other production employees need to complete their work.

    This opportunity is ideal for someone who enjoys detailed administrative work, maintaining accurate records, and supporting a hands-on manufacturing team.

    What You’ll Do

    • Receive and organize job assignments and documentation from Engineering.

    • Accurately enter job and customer information into JobBOSS ERP.

    • Create jobs, work orders, and travelers, checking information for accuracy and completeness before releasing documentation to production.

    • Print and distribute travelers, work instructions, drawings, and other required production paperwork.

    • Update job records and documentation as Engineering or Production requirements change.

    • Ensure information in the ERP system matches the corresponding paperwork.

    • Communicate with Engineering and Production to resolve missing, unclear, or incorrect information.

    • Track the movement of job paperwork through the manufacturing process.

    • Maintain organized records for active and completed jobs.

    • Provide additional administrative and data-entry support to the production team as needed.

    What We’re Looking For

    • Previous experience in data entry, order entry, administrative support, or manufacturing coordination.

    • Strong attention to detail and a commitment to accuracy.

    • Comfort working in an ERP system; JobBOSS experience is a plus.

    • Ability to enter information efficiently while maintaining accuracy.

    • Strong organizational, follow-up, and task-prioritization skills.

    • Basic proficiency with Microsoft Office.

    • Clear communication skills and the ability to work closely with Engineering and Production teams.

    • Familiarity with production paperwork, travelers, work orders, or engineering documentation is helpful.

    • Manufacturing experience is preferred; candidates with strong administrative or data-entry experience and the ability to learn quickly are encouraged to apply.

    Equal Employment Opportunity

    Saltera HR is proud to partner with organizations who share our belief that people matter—and that opportunity, fairness, and respect belong in every workplace. We recruit, represent, and refer candidates based solely on qualifications, experience, and alignment with our clients’ needs. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, pregnancy, gender identity or expression, sexual orientation, genetic information, military or veteran status, or any other status protected by law.

    We are not the employer of record for this position. Our role is to represent both the client and the candidate with professionalism, integrity, and respect throughout the recruitment process.

    Numbers & Facts

    LocationTempe, Arizona

    Skills

    • Administrative Skillsunmatched
    • Call Centersunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Manufacturingunmatched
    • Manufacturing/Industrial Processesunmatched
    • Order Processingunmatched
    • Organizational Skillsunmatched
    • Production Supportunmatched
    • Record Keepingunmatched

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