Proactively monitors a number of warehouse parameters to include warehouse payroll, warehouse expense, warehouse overtime and proper staff levels; the maintenance of buildings, equipment and grounds and warehouse supplies; the safety program, truck delivery schedules, vacation schedules, quality control and test reports. The role is highly collaborative in nature, working closely with customer service representatives, warehouse staff, carriers, manufacturers, suppliers, logistics associates, and other team members to ensure that service level agreements (SLAs) and customer expectations are met.