Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Dry Cleaning, Lift/Move 20 Pounds, Lift/Move 25 Pounds, Oracle Tuxedo, Order Picking/Packing, Order Processing, Organizational Skills, Problem Solving Skills, Rentals, Resolve Customer Issues, Short Messaging Service (SMS), Time Management
We are looking for a friendly, reliable person to assist customers during the drop off and pick up process.
Other Responsibilities and Duties- Answer multi-phone and monitor and monitor our customer engage program by responding to our customer's text messages, both in a timely manner, and with accurate information
- Handle payments and issue receipts
- Accurately process incoming and out-going garments with attention to detail
- Promote a positive customer experience with every visit by maintaining a clean, and welcoming environment
- Keep the front counter clean and organized
- Answer questions and resolve any issues a customer may have about a garment or order.
Qualifications and Skills- RELIABILITY
- Strong work ethic, communication skills, and problem-solving skills
- Ambitious, and goal oriented
- Organized and attentive to details
- Ability to work well under pressure to meet deadlines
- Possess patience and empathy
- Enjoy working in a fun, fast paced work environment
- Ability to stand for long periods of time
- Able to lift 20-25 lbs
- Customer Service / Cash handling experience is not required, but it is preferred
Benefits- Competitive Group Health Insurance
- Paid Time Off
- Full Time Employment
- Employee Dry Cleaning Discount
We are conducting open interviews this week on Monday, Tuesday, Thursday, and Friday, beginning at 11:00 AM. If you have applied, and are interested in becoming part of the Jaguar Cleaners Team, we hope to see you one day this week!
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